International Logistics Customer Specialist

Royal Den Hartogh Logistics; Rotterdam; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

30 vacation days

Travel allowance

Flexible working hours

Pension plan

Gym access

Training courses

Job summary

A leading logistics company in Rotterdam is seeking a Customer Service Medewerker to ensure operational execution and customer satisfaction. You will manage relationships with international customers and coordinate transport solutions. The ideal candidate has an MBO/HBO education or relevant logistics experience, is proactive, and possesses excellent Dutch and English language skills. The role offers a competitive salary, flexible working hours, and a positive work environment.

Qualifications

• Excellent command of Dutch and English, spoken and written.
• Self-motivated, responsible, and proactive.
• Capable of managing daily operations and improvement projects.

Responsibilities

• Act as the contact person for a number of (international) customers.
• Be responsible for operational execution and related administration.
• Maintain daily contact with customers and internal departments, shipping lines, and other supply-chain partners.
• Offer creative transport solutions that optimize existing business.
• Act as a central coordinator, ensuring transport satisfaction.

Skills

Customer-oriented

Commercial skills

Problem-solving

Analytical skills

Proactive

Education

MBO/HBO education or relevant experience in logistics/transport

Job description

A leading logistics company in Rotterdam is seeking a Customer Service Medewerker to ensure operational execution and customer satisfaction. You will manage relationships with international customers and coordinate transport solutions. The ideal candidate has an MBO/HBO education or relevant logistics experience, is proactive, and possesses excellent Dutch and English language skills. The role offers a competitive salary, flexible working hours, and a positive work environment.