Front Office Supervisor

Postillion Hotels; Steenenkamer; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Onboarding program

Free overnight stay incl. breakfast at

Training budget

Sports discount

Employee app access

Job summary

Postillion Hotels is seeking an Front Office Supervisor who excels at keeping an overview and acting as the primary guest contact. You will motivate staff, drive improvements, and represent the brand with a calm, friendly presence across guest interactions.

You embrace a role focused on guests, teams, and business-market priorities, ensuring smooth operations and a welcoming atmosphere across hotel activities.

Qualifications

• You are friendly and easy-going, yet comfortable with difficult conversations.
• You see processes can be improved and share ideas with management.
• You remain calm and polite, solving problems with a smile.
• You set a strong example and inspire your team.

Responsibilities

• Conduct appraisal interviews and provide constructive feedback.
• Motivate colleagues and maintain a positive team atmosphere.
• Identify improvement opportunities and propose changes to management.
• Act as a friendly business card and main guest contact.

Skills

Friendly demeanor

Effective communicator

Conflict resolution

Leadership example

Job description

As Front Office Supervisor, keeping an overview is your second nature. You are our business card and an important point of contact for our guests. At the same time, you are also the one who keeps an eye on what is going well and what could be improved. Quite a challenge, but that is exactly what you like. You know the impact of giving guests real attention. You enjoy having responsibility and know how to motivate colleagues in a pleasant way. You are aware that we focus on the business market and have a preference to work for that target group.

Attention with impact, including for you:

• You will receive a special onboarding program from us. This way you will get to know not only your colleagues, but also the organization at lightning speed.
• Free overnight stay, including breakfast at a Postillion Hotel of your choice!
• You receive a training budget from us.
• We give you a sports discount. At Postillion we combine hard work with relaxation.
• You get access to the Postillion Employee app. In that app you will find all the information you need. From your schedule to your pay slip. And you can take on challenges with your colleagues. At the gym, for example, where you get a great discount.

This is who you are:

• You are friendly and easy-going, but also don't shy away from difficult conversations. You don't mind conducting appraisal interviews.
• You see how processes can be organized differently. You share ideas and areas for improvement with management.
• You are representative and always remain calm and polite. You solve problems with a smile and communicate clearly and kindly.
• You set a good example for your team: you are an inspiring personality with whom people feel at ease. People also dare to ask you questions.