Front Office Host(ess)

Park Plaza; Amsterdam; On-site; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Birthday bonus

Competitive salary

Tasty meal during shift

Industry pension plan

25 days holiday

Wellbeing day

Travel compensation

Employee discounts

Job summary

Park Plaza Victoria Amsterdam is seeking a Front Office Host(ess) to greet guests with warmth and deliver memorable service from check-in to check-out. You will work in a diverse team, using strong English skills to handle requests promptly and ensure an exceptional guest experience.

You will join a supportive environment with growth opportunities across Europe within PPHE Hotel Group, and enjoy benefits such as employee discounts and a welcoming, guest-focused culture.

Qualifications

• Have excellent interpersonal skills and able to connect with others.
• Manage requests promptly, helpfully, politely and with a caring attitude.
• Will be responsible for a smooth check in and check out process as well as taking ownership in making the guests’ stay memorable.
• Possess a good command of English and has excellent communication skills.

Responsibilities

• Deliver smooth check-in and check-out experiences.
• Address guest requests with a friendly, professional approach.
• Contribute to making each guest stay memorable and exceed expectations.

Skills

Interpersonal skills

English proficiency

Customer service

Communication skills

Job description

As Front Office Host(ess) you are the first and last person our guests see, it starts with a smile. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

Park Plaza Victoria Amsterdam is looking for a Front Office Host(ess) who will do their best to give guests a moment they won’t forget and we will help you to achieve this goal.

Excited? We have more to share!

Benefits Of Working With Us As Front Office Host(ess)

• Birthday bonus of €250 (gross, paid in the month of your birthday)
• Competitive salary
• Tasty meal during shift
• Industry pension plan
• 25 days holiday
• 1 extra day off for your wellbeing
• Exciting job opportunities within PPHE Hotel Group across Europe
• Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Travel compensation (max €250 net pm based on full-time employment)
• Recommend a friend scheme (earn up to €750 for each friend who joins us)
• 8% holiday allowance (paid yearly in May)
• Flexible working policy (if applicable)
• Annual company parties and outings
• Exclusive discounts in the employee benefit store (www.alleo.nl)
• Discount on the collective health insurance from VGZ
• Departmental incentive schemes
• Great (online) Learning & Development opportunities to grow your career
• An advanced onboarding program
• Access to the hotel gym during low peak hours

and more…

As a Spontaneous And Welcoming Front Office Host(ess), You

• Have excellent interpersonal skills and able to connect with others
• Manage requests promptly, helpfully, politely and with a caring attitude
• Will be responsible for a smooth check in and check out process as well as taking ownership in making the guests’ stay memorable
• Possess a good command of English and has excellent communication skills
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• Have experience in the front office in a similar role? Perfect!

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

We are a highly diverse organization. For us, it is a source of strength. It keeps us creative. That is why we are working to create an environment where everyone feels included, no matter what their background or orientation.

Park Plaza. Be part of it