Front Desk Maestro - Day & Night Shifts

Hesperia group; Amsterdam; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Training program

Year-end bonus

Employee rates

Discounts in F&B outlets

Job summary

NH Hotels & Resorts in Amsterdam, NL, seeks a Front Office team member to welcome international guests from check-in to check-out, delivering warm, efficient service in a fast-paced hotel environment. You will work in a dynamic team with early morning to evening shifts and access to brand training.

You will coordinate with reception, housekeeping and other departments, handle guest requests and reservations, assist with upselling, and uphold brand standards to ensure a seamless, memorable stay

Responsibilities

• Check-in to check-out for international guests.
• Coordinate with reception, housekeeping and other departments to ensure smooth operations.
• Handle guest requests and reservations, assist with upselling where appropriate.
• Uphold brand standards and contribute to a memorable guest experience.

Job description

NH Hotels & Resorts in Amsterdam, NL, seeks a Front Office team member to welcome international guests from check-in to check-out, delivering warm, efficient service in a fast-paced hotel environment. You will work in a dynamic team with early morning to evening shifts and access to brand training.

You will coordinate with reception, housekeeping and other departments, handle guest requests and reservations, assist with upselling, and uphold brand standards to ensure a seamless, memorable stay