Hospitality Front Desk Host — Day & Night Shifts

Hesperia group; Amsterdam; Hybrid; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Training programs

End of year bonus

Reduced hotel rates

F&B discounts

Job summary

NH Hotels & Resorts is seeking a Front Office team member in Amsterdam to warmly welcome international guests from check‑in to check‑out. You will manage guest requests, coordinate with the Desk Manager, and ensure a smooth morning rush and handover for the evening shift.

We value a guest‑focused attitude, the ability to stay calm during busy moments, and an interest in computers and learning new systems. Training programs and growth opportunities are offered as part of Minor Hotels Europe &

Qualifications

• Friendly, guest‑oriented front desk experience preferred.
• Ability to prioritize in busy periods and maintain composure.

Responsibilities

• Be the first point of contact for international guests from check‑in to check‑out.
• Handle guest requests and inquiries with a heartfelt smile.
• Coordinate with Desk Manager and other departments for arrivals and details.
• Process check‑out, count cash, and prepare handover for the evening shift.

Skills

Guest focus

Prioritization

Calm under pressure

Hospitality mindset

Computer systems

Education

Relevant education

Tools

Guest management system

Job description

NH Hotels & Resorts is seeking a Front Office team member in Amsterdam to warmly welcome international guests from check‑in to check‑out. You will manage guest requests, coordinate with the Desk Manager, and ensure a smooth morning rush and handover for the evening shift.

We value a guest‑focused attitude, the ability to stay calm during busy moments, and an interest in computers and learning new systems. Training programs and growth opportunities are offered as part of Minor Hotels Europe &