Front Desk Host (Day & Night Shifts)

Hesperia group; Amsterdam; On-site; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Training by Minor Hotels University

End of year bonus

Employee rates from €36

30% F&B discount

Friends & Family discount

Team building events

Global growth opportunities

Horeca CLA scale 5 salary

Job summary

NH Hotels & Resorts is seeking a Day/Night Receptionist for the NH Amsterdam Noord property. You will be the first contact for international guests, handling check-ins, check-outs and guest inquiries with a friendly, professional attitude.

The role offers a full-time schedule with alternating day/night shifts. English proficiency is essential, Dutch is a plus, and there are opportunities for growth within the Minor Hotels group.

Qualifications

• Experience in front desk or reception is advantageous.
• Proven customer service and communication skills.
• Good command of English; Dutch is a plus.

Responsibilities

• Greet and assist guests during check-in and check-out.
• Answer inquiries and coordinate with departments to ensure guest needs are met.
• Handle guest requests and maintain a smooth front desk operation.

Skills

Guest service

Multitasking

English proficiency

Dutch welcome (nice to have)

Tools

Hotel software

Job description

NH Hotels & Resorts is seeking a Day/Night Receptionist for the NH Amsterdam Noord property. You will be the first contact for international guests, handling check-ins, check-outs and guest inquiries with a friendly, professional attitude.

The role offers a full-time schedule with alternating day/night shifts. English proficiency is essential, Dutch is a plus, and there are opportunities for growth within the Minor Hotels group.