Front Desk Host (Day/Night Shifts)

Hesperia group; Arnhem; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Training program

Year-end bonus

Employee hotel rates

Discounts in F&B outlets

Job summary

NH Arnhem Rijnhotel in Arnhem, NL is seeking a Front Office team member to welcome guests and ensure smooth check-ins and checkouts. You will work in a dynamic international environment and be part of a well-known hospitality brand.

The role emphasizes greeting guests with a smile, handling morning, afternoon and night shifts, and coordinating with other departments. Training opportunities, competitive salary for Horeca employees, and employee rates are offered.

Qualifications

• Guest service mindset and willingness to go the extra mile
• Ability to stay calm and organized during busy periods
• Strong English language skills

Responsibilities

• Provide attentive guest service from early morning to arrival and checkout
• Check today's arrivals and communicate details to Desk Manager
• Handle emails and calls during peak hours and the morning rush
• Prepare handover for the evening shift and count cash at the end of the day

Skills

Guest service

English proficiency

Multitasking

Flexible shifts

Communication skills

Education

Hospitality education

Tools

PMS software

Job description

NH Arnhem Rijnhotel in Arnhem, NL is seeking a Front Office team member to welcome guests and ensure smooth check-ins and checkouts. You will work in a dynamic international environment and be part of a well-known hospitality brand.

The role emphasizes greeting guests with a smile, handling morning, afternoon and night shifts, and coordinating with other departments. Training opportunities, competitive salary for Horeca employees, and employee rates are offered.