French Customer Experience Specialist

Vintage Cash Cow; Nederland; Ibrido; EUR 31.000 - 38.000; Tempo pieno

Descrizione del lavoro

Vintage.com is seeking a French-speaking Customer Experience Agent to join our EU CX team in the Netherlands. You’ll support customers via phone, email and digital channels, guiding them through the service and resolving issues with care and confidence.

Based near Arnhem/Duiven, you’ll work with Operations and the warehouse to ensure joined-up journeys, share feedback for service improvements, and help build trust through clear communication.

Mansioni

• Support customers across phone, email and digital channels throughout their journey with Vintage.com.
• Handle both inbound and outbound conversations.

Descrizione del lavoro

Vintage.com is seeking a French-speaking Customer Experience Agent to join our EU CX team in the Netherlands. You’ll support customers via phone, email and digital channels, guiding them through the service and resolving issues with care and confidence.

Based near Arnhem/Duiven, you’ll work with Operations and the warehouse to ensure joined-up journeys, share feedback for service improvements, and help build trust through clear communication.