Dutch-speaking Travel Support Specialist (Remote/On-site Greece)

Cross Border Talents; Enschede; À distance; EUR 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Remote work from Greece

Résumé du poste

Cross Border Talents is recruiting Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will assist customers with enquiries, provide information and resolve issues to ensure a smooth and positive experience.

Responsibilities include handling Dutch and English communications via email, chat and phone, resolving issues, and escalating complex cases when needed while maintaining service quality.

Qualifications

• Dutch proficiency at C1–C2 level.
• English proficiency at C1–C2 level.
• Strong communication and problem-solving skills.
• Customer-oriented attitude and professionalism.
• Ability to work independently and as part of an international team.

Responsabilités

• Provide customer support in Dutch and English via email, chat, and phone.
• Assist customers with enquiries and resolve issues promptly.
• Provide accurate information and guidance based on customer needs.
• Identify concerns and escalate complex cases when necessary.
• Maintain high standards of customer service and satisfaction.
• Follow established procedures and quality guidelines.

Connaissances

Dutch proficiency

English proficiency

Communication

Problem solving

Description du poste

Cross Border Talents is recruiting Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will assist customers with enquiries, provide information and resolve issues to ensure a smooth and positive experience.

Responsibilities include handling Dutch and English communications via email, chat and phone, resolving issues, and escalating complex cases when needed while maintaining service quality.