Dutch-Speaking Customer Support Specialist — Remote/On-site

Cross Border Talents; Zwolle; A distancia; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel accommodation during relocation

Relocation assistance up to €300

Remote/On-site flexibility

Descripción de la vacante

Cross Border Talents is seeking Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will assist customers with inquiries, provide information and resolve issues to ensure a smooth and positive customer experience.

Work from Greece, remotely or on-site in Athens after onboarding. If you are fluent in Dutch and English with strong communication skills and a customer-oriented mindset, you will thrive in our international team.

Formación

• Dutch language proficiency at C1–C2 level.
• English language proficiency at C1–C2 level.
• Strong communication and problem-solving skills.
• Customer-oriented approach and professional attitude.
• Ability to work independently and in an international team.

Responsabilidades

• Providing customer support in Dutch and English via email, chat and phone.
• Assisting customers with enquiries and resolving issues in a timely manner.
• Providing accurate information and guidance based on customer needs.
• Identifying and addressing customer concerns and escalating when necessary.
• Maintaining high standards of customer service and satisfaction.
• Following established procedures and quality guidelines.

Conocimientos

Dutch proficiency

English proficiency

Communication skills

Problem solving

Customer orientation

Independent work

Descripción del empleo

Cross Border Talents is seeking Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will assist customers with inquiries, provide information and resolve issues to ensure a smooth and positive customer experience.

Work from Greece, remotely or on-site in Athens after onboarding. If you are fluent in Dutch and English with strong communication skills and a customer-oriented mindset, you will thrive in our international team.