Dutch-Speaking Remote Customer Support Specialist

Cross Border Talents; Eindhoven; Híbrido; EUR 19 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hotel accommodation during relocation

Relocation assistance €300

Resumo da oferta

Cross Border Talents is recruiting Dutch-speaking Customer Service Representatives to support an international travel platform. You will handle inquiries in Dutch and English via email, chat, and phone, ensuring a smooth customer experience.

Responsibilities include resolving issues, providing accurate information, and escalating complex cases when necessary. Relocation assistance and onboarding are offered for Athens-based onboarding and relocation support.

Qualificações

• Proficient in Dutch (C1–C2) and English (C1–C2).
• Strong communication and problem-solving abilities.
• Customer-oriented with professional attitude.

Responsabilidades

• Provide Dutch and English support via email, chat, and phone.
• Assist customers with inquiries and resolve issues promptly.
• Offer accurate information and guidance based on customer needs.
• Identify concerns and escalate complex cases when needed.
• Maintain high standards of customer service and satisfaction.

Conhecimentos

Dutch (C1–C2)

English (C1–C2)

Communication skills

Problem solving

Independence & teamwork

Descrição da oferta de emprego

Cross Border Talents is recruiting Dutch-speaking Customer Service Representatives to support an international travel platform. You will handle inquiries in Dutch and English via email, chat, and phone, ensuring a smooth customer experience.

Responsibilities include resolving issues, providing accurate information, and escalating complex cases when necessary. Relocation assistance and onboarding are offered for Athens-based onboarding and relocation support.