Dutch-Speaking Remote Customer Support Specialist

CallForTalents; Arnhem; Híbrido; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Hotel accommodation

Descripción de la vacante

CallForTalents is hiring Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will assist customers with inquiries, provide information, and resolve issues to ensure a positive customer experience.

This role offers a flexible work option with remote work in Greece or on-site in Athens. Requirements include native-level Dutch and English, strong communication and problem-solving skills, and the ability to work independently in an

Formación

• Dutch proficiency at C1–C2 level.
• English proficiency at C1–C2 level.
• Strong communication and problem-solving skills.
• Customer-oriented approach and professional attitude.
• Ability to work independently and in an international team.
• Willingness to complete onboarding process.

Responsabilidades

• Providing customer support in Dutch and English via email, chat and phone;
• Assisting customers with enquiries and resolving issues in a professional and timely manner;
• Providing accurate information and guidance based on customer needs;
• Identifying and addressing customer concerns, escalating more complex cases when necessary;
• Maintaining high standards of customer service and customer satisfaction;
• Following established procedures and quality guidelines.

Conocimientos

Dutch proficiency

English proficiency

Communication skills

Problem-solving

Customer focus

Independent work

Descripción del empleo

CallForTalents is hiring Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. You will assist customers with inquiries, provide information, and resolve issues to ensure a positive customer experience.

This role offers a flexible work option with remote work in Greece or on-site in Athens. Requirements include native-level Dutch and English, strong communication and problem-solving skills, and the ability to work independently in an