Dutch-Speaking Customer Care Pro – Remote or On-site

CallForTalents; Groningen; Hybrid; EUR 15,000 - 18,000; Full time

Job summary

CallForTalents is seeking Dutch-speaking Customer Service Representatives to support customers of an international travel platform. The role offers remote work from anywhere in Greece or on-site in Athens, with onboarding training provided.

The ideal candidate will be fluent in Dutch and English (C1–C2), possess strong communication skills, and be able to work independently within an international team. Training will be provided to ensure high-quality service and adherence to guidelines.

Qualifications

• Proficiency in Dutch and English at C1–C2 level.
• Strong communication and problem-solving skills.
• Ability to work independently in an international team.

Responsibilities

• Provide customer support in Dutch and English via email, chat and phone.
• Assist customers with inquiries and resolve issues in a timely manner.
• Provide accurate information and guidance based on customer needs.
• Identify and address customer concerns and escalate complex cases as needed.
• Maintain high levels of customer service and satisfaction.
• Follow established procedures and quality guidelines.

Skills

Dutch proficiency

English proficiency

Communication skills

Customer-oriented

Independence

Willingness to train

Job description

CallForTalents is seeking Dutch-speaking Customer Service Representatives to support customers of an international travel platform. The role offers remote work from anywhere in Greece or on-site in Athens, with onboarding training provided.

The ideal candidate will be fluent in Dutch and English (C1–C2), possess strong communication skills, and be able to work independently within an international team. Training will be provided to ensure high-quality service and adherence to guidelines.