Dutch Customer Specialist - Global Travel Support

BlueView Talent; Arnhem; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal allowance

Health & life insurance

Relocation support

Onsite office

Descripción de la vacante

BlueView Talent in the Netherlands is seeking a Customer Specialist to support customers via phone, email, chat and other digital channels, handling orders, accounts and product inquiries. You will deliver friendly, professional assistance, document interactions, and work with internal teams to resolve issues.

The role emphasizes strong Dutch and English communication, proactive problem solving, and ongoing training. A relocation package is offered with onsite work at the office.

Formación

• Fluent Dutch (C1/C2) and English (B2) required.
• Strong analytical, creative, and communication abilities.
• Mindset: proactive, detail-oriented, eager to grow in travel.

Responsabilidades

• Deliver professional customer support across phone, email, chat, and digital channels.
• Assist customers with orders, deliveries, payments, accounts, products and services.
• Identify needs and provide clear, accurate information.
• Handle questions, complaints, and concerns professionally.
• Guide customers through processes, platforms, products, and services.
• Document interactions accurately in internal systems.
• Collaborate with internal departments to resolve issues efficiently.
• Identify recurring issues and share feedback for improvements.
• Maintain up-to-date knowledge through regular training.

Conocimientos

Dutch (C1/C2)

English (B2)

Analytical thinking

Communication

Customer service

Descripción del empleo

BlueView Talent in the Netherlands is seeking a Customer Specialist to support customers via phone, email, chat and other digital channels, handling orders, accounts and product inquiries. You will deliver friendly, professional assistance, document interactions, and work with internal teams to resolve issues.

The role emphasizes strong Dutch and English communication, proactive problem solving, and ongoing training. A relocation package is offered with onsite work at the office.