DACH Strategic ITSM Solutions Executive

Atlassian

Amsterdam

On-site

EUR 120,000 - 150,000

Full time

11 days ago

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Benefits offered by this job

Health coverage

Paid volunteer days

Wellness resources

Job summary

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. The Strategic Solution Sales team develops and executes sales strategies that drive adoption of our Service Collection (ESM/ITSM/Customer Service Management) among our largest customers.

The Strategic Solutions Sales Executive, DACH acts as a customer champion, owning a territory of accounts in a specific region.

Qualifications

10+ years selling into large strategic accounts.
Experience in ITSM, ESM and/or Customer Service Management solution sales.
Experience selling into the DACH region.
Strong understanding of industry trends and competitive landscape.
Ability to engage with C-level executives and technical audiences.
Proven track record of driving sales growth and achieving revenue targets.
Fluency in English, as well as proficiency in German.

Responsibilities

Build and execute a multi-quarter sales strategy across a defined set of named strategic accounts in the DACH region, in conjunction with the overall Account Executive.
Serve as the go‑to expert on ESM/ITSM market trends, competitive dynamics, and where Atlassian's Service Collection wins.
Lead Service Management-only deals and the Service Management strategy in multi-product conversations leveraging multiple components of the overall Atlassian platform.
Design and run targeted campaigns, engage executive stakeholders, and build a healthy, self‑sufficient pipeline as part of the overall account strategy.
Bring in the right people - from Strategic Account Executives and Partners to Marketing and Product - at the right moments to accelerate deals.
Build relationships with senior decision‑makers and economic buyers, leading value‑based conversations that connect Atlassian's platform to the outcomes that matter most to their business.