CRM Dynamics 365 Analyst — Drive Adoption & Insights

Applied Medical; Amersfoort; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

27 paid vacation days

Commuting allowance

Health insurance contribution

Tuition program for training

In-house restaurant and gym

Attractive pension scheme

Two paid volunteer days

Company events

Job summary

A leading medical device manufacturer in the Netherlands is seeking a Business Analyst – CRM to enhance their Microsoft Dynamics 365 platform. Responsibilities include gathering requirements from various departments, configuring Dynamics 365 solutions, and driving user adoption. The ideal candidate will have over 3 years of experience in Dynamics 365 configuration, strong stakeholder management skills, and a relevant Bachelor's degree. The role offers a fulfilling work environment with numerous benefits including vacation days and professional development opportunities.

Qualifications

• 3+ years as a Dynamics 365 Functional Consultant/Business Analyst with hands-on experience.
• Strong skills in configuring Dynamics 365 Sales, Marketing, and Customer Service.
• Proven troubleshooting and optimization skills for Dynamics 365.

Responsibilities

• Partner with business teams to gather requirements and enhance CRM utilization.
• Configure Dynamics 365 platforms and map CRM processes.
• Validate data accuracy and drive user adoption.

Skills

CRM configuration

Dynamics 365 Sales

Power BI

Requirements gathering

Stakeholder management

Education

Bachelor's in Business/Information Systems/Computer Science

Tools

Microsoft Dynamics 365

SAP S/4HANA

Power Platform

Job description

A leading medical device manufacturer in the Netherlands is seeking a Business Analyst – CRM to enhance their Microsoft Dynamics 365 platform. Responsibilities include gathering requirements from various departments, configuring Dynamics 365 solutions, and driving user adoption. The ideal candidate will have over 3 years of experience in Dynamics 365 configuration, strong stakeholder management skills, and a relevant Bachelor's degree. The role offers a fulfilling work environment with numerous benefits including vacation days and professional development opportunities.