Business Application Specialist D365
Priva
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Benefits offered by this job
Job summary
Qualifications
- 3 to 5 years of working experience in a relevant field.
- Extensive knowledge of D365 Customer Engagement including modules like finance and operations.
- Good experience with Dynamics 365 Field Service is a big advantage.
Responsibilities
- Perform and coordinate application management activities for D365 CE.
- Support prioritization of implementations and conduct risk analyses.
- Provide high-quality business support and advisory.
- Conduct functional workshops and deliver user training.
- Collaborate with teams to implement system modifications.
- Participate in IT projects as project leader.
Skills
Education
Tools
Job description
Who are we?
Priva is a dynamic and innovative multinational company with branches on all continents and almost 600 dedicated colleagues. We are passionate about tackling global challenges such as food security, energy transition, and water management. Our mission, "Creating a climate for growth," means we aim to empower our customers to thrive and make the world a better place through our products and services.
At Priva, we are more than just a company; we are a warm, family‑oriented community. We value listening, understanding, and giving honest feedback. We support new colleagues in finding their place and take pride in making a positive impact on our company and society.
Our mission is to play an important role by using advanced technology, products, and knowledge. We make cross‑sector connections that lead to new integrated solutions and embrace the circular economy with new collaborations and innovative business models. Our ambition is to be part of that new economy.
As a Business Application Specialist, you play a crucial role in the entire life cycle of our D365 Customer Engagement (CE) environment and other business applications. You are passionate about continuously improving Priva's solutions. You examine business and system needs, map processes, perform fit‑gap analyses, create solutions and produce comprehensive documentation. You advise internal customers on opportunities and developments within your area, staying updated on changes in processes, software, technology, and organizational needs. You are part of the Business Applications team within the IT department, reporting to the IT Business Application Manager. You are experienced in all elements of D365 CE such as sales, field service, customer insights and finance, and you can implement customized programming logic including JavaScript.
- Perform and coordinate application management activities for D365 CE and other business applications.
- Support the prioritization of implementations and conduct risk and impact analyses.
- Provide high‑quality business and advisory support to the business.
- Use interpersonal skills to connect with stakeholders at all levels to ensure project success and system change compliance.
- Conduct functional workshops for key users and deliver user training.
- Collaborate closely with functional and technical teams to implement suitable system modifications and improvements, working with vendors and partners.
- Participate in IT department projects, acting as project leader for specific D365 CE projects and other business application projects.
- Work in a DevOps way, ensuring continuous integration and continuous deployment, fostering a culture of collaboration and shared responsibility.
You are a talented professional with 3 years of hands‑on experience in D365 CE and a proven track record of implementing and enhancing Microsoft Dynamics 365 CE or Dynamics CRM online/enterprise solutions. Your expertise spans the entire project lifecycle, with exceptional strengths in analysis, requirements gathering, and process mapping. Your interpersonal skills are top‑notch, enabling you to excel in stakeholder management. You are results‑oriented and thrive in challenging environments, always pushing for excellence. Your ambition, drive, and enthusiasm shine through, and you are a supportive team player ready to help colleagues. With a keen business sense and the ability to engage and inspire, you bring valuable consulting and advisory experience, seeing and understanding the big picture for strategic alignment and effective solutions. Your outstanding communication skills and creativity set you apart, and you are ready to make a significant impact and contribute to our team’s success.
If the above description resonates with you and you meet the minimum requirements below, we look forward to receiving your application!
- HBO working and thinking level.
- 3 to 5 years of working experience in a relevant field.
- Extensive knowledge of D365 Customer Engagement (CE) including subsequent modules (finance and operations, sales, customer service and insight).
- Relevant knowledge of Microsoft Services, especially Dynamics 365 F&O.
- Good experience with Dynamics 365 Field Service is a big advantage.
- Understanding and experience with DevOps, PowerApps and MS Azure are preferred.
- Proficiency in Dutch and English, both orally and in writing.
- A salary based on your experience, ranging from €4,000 to €5,900 (HAY 15), based on a full‑time contract (40 hours per week).
- We value a healthy work‑life balance: flexible working hours combined with 30 days off per year (24 holiday days and 6 additional leave days, based on full‑time employment), with the option to purchase extra leave days.
- 8% holiday allowance.
- Travel expense reimbursement of €0.23 per kilometre driven or coverage of actual public transport costs.
- Free and unlimited access to our in‑house gym ‘The Box’ at the Priva Campus, offering various classes such as CrossFit, Pilates, and Spinning.
- Participation in Priva’s pension scheme.
- Training and development opportunities through our own Priva Academy.
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