Dynamics 365 CE - Functional Consultant

Avanade; Amsterdam; On-site; EUR 45,000 - 55,000; Full time

Job summary

A leading technology consulting firm in Amsterdam is seeking an Entry Level Dynamics 365 CE - Functional Consultant. You will implement CRM solutions in the Dynamics 365 ecosystem and be part of a cohesive and cross-functional team. Responsibilities include defining test plans, conducting workshops, and providing training. This role offers full-time employment in the IT Services industry.

Qualifications

• Hold or be in the process of obtaining MB200, MB210, or MB220 certifications.
• Master project methodologies (Scrum, Agile, V-Model) and apply them effectively.

Responsibilities

• Define test plans, scenarios, and test cases.
• Draft functional documentation and provide user training.
• Conduct workshops to gather and analyze client requirements.

Skills

Test plan definition

Agile methodologies

Client requirements analysis

Job description

Dynamics 365 CE - Functional Consultant

Location: Avanade Amsterdam, North Holland, Netherlands

Summary Are you passionate about implementing CRM within the Dynamics 365 ecosystem? Join our team as a Business Analyst and contribute to the creation and implementation of innovative Dynamics 365 Customer Engagement solutions to tackle our clients' business challenges. Our CRM team manages Customer Relationship projects using the Microsoft Dynamics 365 Customer Engagement solution, focused on Sales, Marketing, and Customer Service. The Power Platform is an integral part of our expertise. Our team is cohesive and supportive, led by a dynamic and motivated Manager. The team is cross‑functional, comprising functional, technical, delivery‑oriented, and pre‑sales profiles.

Key Responsibilities

• Define test plans, scenarios, and test cases.
• Hold or be in the process of obtaining MB200, MB210, or MB220 certifications.
• Define test plans and monitor the implementation of features.
• Master project methodologies (Scrum, Agile, V‑Model) and apply them effectively.
• Draft functional documentation and provide user training.
• Conduct workshops to gather and analyze client requirements and provide CRM implementation advice.
• Ensure alignment between client needs and the deployed CRM solution.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting