CRM Campaign Maestro — Hybrid & Impactful

twentysix; Amsterdam; Hybrid; EUR 40,000 - 53,000; Full time

Benefits offered by this job

Hybrid working policy

Early Finish Fridays

Birthday Leave

Mental health resources

Job summary

DEPT® is seeking a CRM Marketing Coordinator to support planning and execution across multiple CRM programs while coordinating creative workflows and campaign details. You will partner with CRM Strategy and CRM Operations teams, ensuring campaigns move smoothly from planning to deployment and maintaining accurate campaign statuses.

The role emphasizes project coordination, data reporting, and QA for email and SMS campaigns within a fast-paced, hybrid work environment.

Qualifications

• 3+ years of experience in CRM, email marketing, digital marketing, project coordination, e-commerce, retail marketing, or related fields.
• Bachelor's degree in Marketing, Business, Communications, or related field is a plus.
• Experience with project management platforms, marketing calendars, and campaign workflows.

Responsibilities

• Support end-to-end campaign trafficking across CRM programs from planning through deployment.
• Serve as day-to-day liaison between CRM Strategy and CRM Operations teams.
• Input and maintain campaign IDs, metadata, and execution details in project management tools.
• Monitor daily campaign health across CRM channels and address at-risk campaigns.
• Maintain CRM marketing calendars with promotions, seasonal initiatives, and milestones.
• Proof and QA email and SMS campaigns for content accuracy, targeting, and links.
• Coordinate creative workflows and ensure adherence to processes and standards.
• Ensure assets follow naming taxonomy for efficient development and reporting.
• Source, organize, and package creative assets and product information.
• Proactively identify gaps, dependencies, or risks and escalate issues early.
• Assist with proofing and approvals to ensure alignment with objectives.
• Maintain archives of assets and performance references for planning.
• Compile campaign performance data to support evaluation and optimization.
• Support process improvements and operational initiatives for CRM execution.
• Provide flexible support across the CRM team as needed.
• Identify workflow efficiencies and opportunities to enhance operations.

Skills

CRM experience

Campaign trafficking

Project coordination

Analytical mindset

Microsoft Excel

Cross-functional collaboration

Education

Bachelor's degree in Marketing or related field

Tools

Project management platforms

Marketing calendars

Job description

DEPT® is seeking a CRM Marketing Coordinator to support planning and execution across multiple CRM programs while coordinating creative workflows and campaign details. You will partner with CRM Strategy and CRM Operations teams, ensuring campaigns move smoothly from planning to deployment and maintaining accurate campaign statuses.

The role emphasizes project coordination, data reporting, and QA for email and SMS campaigns within a fast-paced, hybrid work environment.