CRM Tech Specialist — Real-Time Campaign Orchestration

Lever, Inc.; Amsterdam; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Storio group is seeking a CRM Technology Specialist to drive real-time customer experiences across Europe. You will partner with CRM Marketing and Customer Engagement Product teams to translate business needs into Braze-driven technical designs and scalable data workflows.

This role focuses on hands-on delivery, API integrations, and improving email deliverability while maintaining high data quality. You will document solutions, collaborate across international teams, and contribute to

Qualifications

• Hands-on experience with both Customer Data Platforms and Customer Engagement Platforms.
• At least 3 years building technical CRM solutions, data integrations, and automated journeys.
• Proficient in SQL, JavaScript, HTML, CSS, and liquid templating or dynamic scripting.
• Strong knowledge of real-time API integrations, Webhooks, data layers, and event-driven architecture.
• Understanding of email deliverability basics, domain setup, and technical health checks.
• Clear English communication for collaboration across international teams.

Responsibilities

• Translate business and campaign needs into technical designs across Braze.
• Set up and maintain data flows, REST APIs, Webhooks, and connectors between data systems.
• Build customized multi channel workflows, personalization logic, liquid templates, and audience segments.
• Create real time attributes, event metrics, and streaming audiences to activate in Braze.
• Provide daily technical support, fix data issues, and help campaign teams solve complex edge cases.
• Monitor campaign technical performance, email deliverability, and event processing integrity.
• Write simple, up to date technical documentation and integration diagrams for our workflows.

Skills

Braze

SQL

JavaScript

HTML/CSS

English communication

APIs/Webhooks

Job description

Storio group is seeking a CRM Technology Specialist to drive real-time customer experiences across Europe. You will partner with CRM Marketing and Customer Engagement Product teams to translate business needs into Braze-driven technical designs and scalable data workflows.

This role focuses on hands-on delivery, API integrations, and improving email deliverability while maintaining high data quality. You will document solutions, collaborate across international teams, and contribute to