End-to-End CRM Campaign Manager

Merkle; Rotterdam; On-site; EUR 55,000 - 90,000; Full time

Job summary

Merkle, a leading data‑driven CXM company, is seeking a CRM Campaign Manager to own campaigns end‑to‑end with accuracy. You will liaise with clients, internal teams, and partners, driving production, testing and quality control.

You’ll manage cross‑campaign priorities, build strong stakeholder relationships, and coach junior colleagues while optimizing campaigns through data and testing. Amsterdam or Rotterdam office based.

Qualifications

• 3+ years of experience in campaign management (CXM/CRM) or related field.
• Strong organizational skills and attention to detail.
• Experience working with diverse stakeholders.
• Ability to manage multiple projects independently under pressure.
• Proactive, solution‑oriented mindset with ownership.
• Analytical skills and data‑driven optimization mindset.
• Strong Dutch and English communication, written and spoken.
• Interest in campaign management platforms and data messaging tech.
• Collaborative mindset and willingness to coach others.

Responsibilities

• Manage CXM / CRM campaigns from brief to production and quality control.
• Own cross-campaign agenda, prioritizing timelines, dependencies and deliverables.
• Build relationships with clients and stakeholders to translate goals into actions.
• Coordinate internal teams and external partners for high‑quality outcomes.
• Communicate clearly with clients throughout the lifecycle.
• Identify opportunities to improve processes, efficiency and performance via data and testing.
• Apply QA and change management best practices.
• Share knowledge and coach junior colleagues.

Skills

Campaign management

CXM

CRM

Digital marketing

Stakeholder management

Data-driven optimization

Dutch & English communication

Team coaching

Tools

Campaign platforms

Job description

Merkle, a leading data‑driven CXM company, is seeking a CRM Campaign Manager to own campaigns end‑to‑end with accuracy. You will liaise with clients, internal teams, and partners, driving production, testing and quality control.

You’ll manage cross‑campaign priorities, build strong stakeholder relationships, and coach junior colleagues while optimizing campaigns through data and testing. Amsterdam or Rotterdam office based.