Bilingual Dutch & French Customer Care Specialist

DSV - Global Transport and Logistics; Moerdijk; On-site; EUR 29,574 - 30,690; Full time

Benefits offered by this job

Generous holiday days, 28 per year with the option to purchase more.

Friendly, dynamic, good-humoured team of 10 colleagues.

Job summary

DSV - Global Transport and Logistics in Moerdijk is looking for a full-time customer service representative. You will address customer enquiries via telephone, email, and social media while performing various administrative tasks such as order processing.

The ideal candidate must have an excellent command of Dutch and a good command of French (B2). Knowledge of computer systems and an MBO4 working level are required. Enjoy a dynamic team environment with generous holiday benefits.

Qualifications

• Excellent command of the Dutch language and good command of French (B2), both spoken and written.
• Knowledge of computer systems.
• MBO4 level of working and thinking.
• Solution‑oriented and skilled in providing service.

Responsibilities

• Answer various customer enquiries, mainly by telephone, email and social media.
• Carry out administrative tasks such as order processing and debtor management.
• Provide advice to customers regarding the product range and alternative products.

Skills

Excellent command of Dutch

Good command of French (B2)

Knowledge of computer systems

Solution-oriented

Customer service skills

Education

MBO4 level of working and thinking

Job description

DSV - Global Transport and Logistics in Moerdijk is looking for a full-time customer service representative. You will address customer enquiries via telephone, email, and social media while performing various administrative tasks such as order processing.

The ideal candidate must have an excellent command of Dutch and a good command of French (B2). Knowledge of computer systems and an MBO4 working level are required. Enjoy a dynamic team environment with generous holiday benefits.