Assistant Service Manager - Lead 12 in Michelin-Star Dining

Hotel Okura Amsterdam; Amsterdam; On-site; EUR 52,000 - 67,000; Full time

Benefits offered by this job

Bonus based on GOP/budget targets

Training and education budget

Job summary

Hotel Okura Amsterdam is seeking an Assistant Service Manager to lead a 12-person team at Ciel Bleu, ensuring exceptional service and guest satisfaction. You will collaborate with the Service Manager and other departments to uphold two Michelin-star standards and deliver a premier dining experience.

Responsibilities include coaching the team, managing guest interactions, and maintaining quality in line with Leading Hotels of the World and Michelin standards.

Qualifications

• Minimum 2 years of leadership experience in a similar role.
• Proven ability to inspire, coach and motivate a diverse team.
• Experience in hospitality service and guest interaction.

Responsibilities

• Oversee restaurant operations and ensure high-level service for guests.
• Coach and develop the team to maintain exceptional standards.
• Guarantee and improve service quality and guest satisfaction.

Skills

Leadership

Coaching

Guest service

Team management

Job description

Hotel Okura Amsterdam is seeking an Assistant Service Manager to lead a 12-person team at Ciel Bleu, ensuring exceptional service and guest satisfaction. You will collaborate with the Service Manager and other departments to uphold two Michelin-star standards and deliver a premier dining experience.

Responsibilities include coaching the team, managing guest interactions, and maintaining quality in line with Leading Hotels of the World and Michelin standards.