Amsterdam-Based CSM – Enforcement, Equity & Bonus

Independent Recruiters; Amsterdam; Sur place; EUR 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

15% AIP bonus target

15% equity grant

Résumé du poste

Independent Recruiters in Amsterdam is seeking a Customer Success Manager - Enforcement to oversee European accounts, build relationships, and drive renewal and growth. The role involves coordinating cross-functional teams, negotiating contracts, and ensuring customer satisfaction.

Requires fluency in English and Hungarian, strong Salesforce and data analytics skills, and willingness to travel internationally.

Qualifications

• Proven track record in managing complex B2B accounts across the lifecycle.
• Experience with renewals, upsells, negotiations, and driving revenue KPIs.
• Strong understanding of parking, mobility, or road-user charging sectors.
• Fluency in English and Hungarian; based in Amsterdam; willing to travel internationally.

Responsabilités

• Manage European accounts, build stakeholder trust, define success plans.
• Monitor health, lead renewal planning, and execute upsell strategies.
• Qualify new business opportunities, negotiate contracts, and obtain internal approvals for commercial agreements.
• Coordinate issue resolution with internal teams and manage lifecycle transitions.
• Provide market feedback to internal departments on trends and product improvements.
• Maintain Salesforce records, prioritize tasks by business value, and refine customer success playbooks.

Connaissances

Account management

Upselling

Customer relationship

Cross-cultural communication

Strategic planning

Presentation skills

Outils

Salesforce

Description du poste

Independent Recruiters in Amsterdam is seeking a Customer Success Manager - Enforcement to oversee European accounts, build relationships, and drive renewal and growth. The role involves coordinating cross-functional teams, negotiating contracts, and ensuring customer satisfaction.

Requires fluency in English and Hungarian, strong Salesforce and data analytics skills, and willingness to travel internationally.