26043 | Senior Manager Inside Sales | Leading International Intralogistics Solutions Provider

Kienbaum Netherlands; Zuid-Holland; On-site; EUR 110,000 - 160,000; Full time

Job summary

Kienbaum Netherlands is seeking a Senior Manager Inside Sales to lead and integrate the internal sales teams across the Netherlands, strengthening the commercial backbone of the organization.

You will align customer data, quotations, calculations and order preparation, drive process improvement and digitalization, and foster collaboration with Outside Sales, Key Account Management, Marketing and international functions to support ambitious growth toward 2030.

Qualifications

• 7+ years in Inside Sales or Sales Operations in a B2B environment.
• Experience leading teams with ownership and accountability.
• Strong understanding of commercial and administrative sales processes.
• Experience with quotations, calculations, and order preparation.
• Proficiency with ERP/CRM systems and data-driven improvement.

Responsibilities

• Lead and develop the internal sales organization in the Netherlands.
• Strengthen commercial processes to support field sales and key accounts.
• Drive digitalization and better use of data, systems and tools.
• Collaborate cross-functionally with Outside Sales, Marketing and international functions.

Skills

Inside Sales

Sales Operations

People leadership

Commercial processes

Quotations

Calculations

Customer data

Sales support

Order preparation

ERP

CRM

Cross-functional collaboration

Dutch language

English language

German language (adv)

Tools

ERP

CRM

Job description

For one of our clients, a leading international provider of intralogistics solutions, material handling equipment, warehouse automation and related services, we are searching for a Senior Manager Inside Sales to further develop the internal commercial organization in the Netherlands.

The Dutch organization is a profitable and well-established sales and service business with ambitious growth plans towards 2030. To support the next phase of development, the company is creating a new Senior Manager Inside Sales position, bringing the different internal sales teams together under one leadership structure and further strengthening collaboration, process efficiency and digitalization.

The Role

As Senior Manager Inside Sales, you will lead and further develop the internal sales organization and ensure that it provides a strong, proactive and efficient commercial backbone to the wider Sales organization.

A key objective is to enable the field sales teams to spend more time with customers by strengthening the supporting commercial and administrative processes. At the same time, the new leadership structure will allow the Director Sales to reduce his span of control and focus more strongly on strategy execution and key accounts.

You will bring the different internal sales teams closer together, create clear ownership and improve end-to-end collaboration across areas such as customer data, calculations, quotations, sales support and order preparation.

In addition, you will drive process improvement and digitalization, making better use of existing systems, data and digital tools while preparing the organization for future developments. The role requires close collaboration with Outside Sales, Key Account Management, Marketing, Order Realization and international Group functions.

The Ideal Candidate

Experiences

• 7+ years of relevant professional experience in Inside Sales, Sales Operations or a comparable commercial B2B environment, including at least 3 years of people leadership experience.
• Strong understanding of commercial and administrative sales processes, including quotations, calculations, customer data, sales support and order preparation.
• Proven experience in leading and developing teams and creating stronger ownership, accountability and collaboration.
• Experience improving commercial processes and using systems, data and digital tools to increase efficiency and effectiveness.
• Ability to combine commercial understanding with a strong operational and administrative backbone, ideally in an organization with a sizeable field sales force.
• Experience working cross-functionally and collaborating with central or international functions.
• Experience in an operationally complex B2B environment; experience in logistics, intralogistics or industrial equipment is considered an advantage.
• Exposure to ERP, CRM or broader systems transformation is considered an advantage.

Skills

• Commercially minded and improvement-oriented. Understands what helps a sales organization perform better and looks for practical ways to simplify processes, improve cooperation and increase efficiency.
• Quick learner with strong adaptability. Gets up to speed quickly in new environments and is comfortable working with unfamiliar products, systems and business contexts.
• Proactive and action-oriented. Takes initiative, addresses issues directly and moves topics forward without waiting for others to take the lead.
• Strong and engaging people leader. Creates clarity, develops employees and builds a team culture based on ownership, collaboration and accountability.
• Digitally confident and curious. Sees technology as an enabler for better ways of working and is keen to make effective use of systems, data and new tools.
• Positive and collaborative. Builds constructive relationships across teams and functions, brings energy to change and is able to create alignment between different stakeholders.
• Structured and pragmatic. Keeps overview in a complex environment, sets priorities and turns ideas into practical and sustainable execution.

Language Requirements

• Fluency in Dutch and English.
• German language skills are considered an advantage.