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A reputable insurance provider in Kuala Lumpur is seeking an Executive for Motor Claims on a 6-month contract. The role involves approving claims, managing customer complaints, and handling litigated cases while ensuring compliance with industry standards. The ideal candidate holds at least a bachelor's degree and preferably has experience in the insurance sector. This position offers a dynamic work environment focused on collaboration and continuous development.
Approve claims within limits of approval in accordance with company policy and procedures.
To attend to complaints by customers, adjusters, service providers, mediators solicitors and other related parties.
To review cases on annual bases or when required.
To check claims for any suspicious/fraud claims and highlighting to the superiors and relevant units.
To ensure the outstanding cases is within the set target.
To handle and manage litigated cases.
Engage in special projects when required,
To attend complaints by higher authorities such as mediated cases/social media.
Ensure claims are processed in accordance with company’s claims service standard and BNM's guidelines on claims settlement practice
Maintains mutually beneficial, collaborative relationships with business partners/stakeholders with supply chain department (e.g. customers, suppliers, peers, agents, and other team members)
Learn from management training or other forms of development with Talent Services team, by integrating them into an employees’ working life and promoting a positive approach.
SIU team in claims fraud detection.
Participating to all trainings provided by the company and enforcing all the required values by the company.
Minimum bachelor’s degree and above.
Experience in Insurance industry is added advantage
This role is with 6-month contract and will be based in HQ at Pavillion Damansara Height
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.