Engineer à United States

We are looking for an IT Support Engineer, responsible for providing hands-on technical support and ensuring smooth day-to-day IT operations across hardware, software, and network systems. This role is based on Malaysia

Duties & Responsibilities:
● Installing and configuring computer hardware, software, systems, networks, mobile phones, printers, and scanners.
● Replace/repair computer hardware down to component level (e.g. Replacing laptop LCD screen, CPU fan, ribbon connectors, speaker, and more)
● Responding in a timely manner to service users issues and requests.
● Perform bi-weekly rounding duty on all computer stations to ensure everything is in working condition.
● Assist the IT Infra Support team in various IT projects, such as testing new technology on hardware and software.

Requirements:
● Bachelor’s degree in IT or Computer Science.
● Strong interpersonal and communication (written and verbal) skills.
● Interest in working for an eCommerce industry.

Personality profile:
● Knowledge and/or experience with a variety of computer hardware and software system
● Ability to work well independently and as part of a larger team
● Detail-oriented with an ability to multitask and manage multiple assignments simultaneously
● Ability to work in a fast-paced environment with various personalities.
● Ability to apply logical or scientific thinking to various intellectual and practicalproblems.
● Deadline-driven
● Willing to work in the Zalora Malaysia HQ Mercu area