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Senior Retail Assistant (Setia City Mall)
Muji Malaysia Sdn Bhd
Selangor
On-site
MYR 100,000 - 150,000
7 days ago
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Senior Retail Assistant (Setia City Mall)
Muji Malaysia Sdn Bhd
Selangor
On-site
MYR 100,000 - 150,000
Full time
7 days ago
Be an early applicant
Job summary
A reputable retail company in Selangor is seeking to hire a dedicated individual for retail operations. The candidate will assist in achieving sales targets, manage inventory effectively, and provide excellent customer service to create a pleasant shopping atmosphere. Requirements include a minimum SPM qualification and 1-2 years of retail experience. The ideal candidate should be positive, detail-oriented, and a team player. This position is open only to Malaysian applicants.
Qualifications
- Minimum SPM with 1-2 years of retail experience will be an added advantage.
- Positive and with passion in retail industry.
- Like interacting with customers and have an eye for details.
Responsibilities
- Assist in achieving sales targets through effective planning.
- Conduct daily briefings and ensure proper pricing displays.
- Monitor and report on stock levels and discrepancies.
- Provide sales training and conduct on-job-training for new hires.
Skills
Customer interaction
Attention to detail
Teamwork
Cash handling
Education
SPM
Job description
Job Responsibilities
Planning
- To assist effectively and efficiently by achieving the sales target set
- To ensure action taken in all promotional plans
- To provide constructive idea for increasing revenue
- To make recommendations for slow moving merchandises
- To assist in scheduling the Junior staff duties
Routine / Daily on Sales Floor
- To assist in conducting daily briefing on sales achievement / budget, product launch and promotions, etc.
- To ensure all POP signage are requested with correct information and stock are being displayed well with the correct price
To Guide And Ensure The Team Member As Follow
- Daily Routine
- Daily / weekly housekeeping
- Personal grooming staff
- To check and follow up action of GOODS with expiry date (Health & Beauty / Food)
- To ensure valued merchandise are secured with senor tag, especially Garment department
- To ensure and maintain the visualize merchandise standard as accordance in MujiGram
- To ensure the instruction being carried out according to the Weekly action plan
- To ensure work area are adhere to the safety standards as required
- To guide and ensure staff abiding to the store rules and regulation
Cashier Handling
- Effective and efficient cashiering handling procedure
- To check and ensure the accuracy of the daily cash float
- Deposit reconciliation and delivery of deposits to bank through Cisco’s
Customer Service
- To handle customer queries, feedback and complaints
- To create pleasant shopping atmosphere for customer
- To actively motivate the Junior staff to take initiative in greeting the customer
Received/Delivery Inventory Control Ordering
- To report faulty or broken merchandise
- To ensure daily replenishment being carried out
- To provide each individual department in charge with stock listing report so as to ensure all available stock are being displayed
- To monitor stock level and check that all transfer are done correctly
- To ensure stock are properly displayed and kept in good condition
- To monitor on fast and slow moving stock
- To check and ensure that stock receive in correct quantities and promptly reported on any discrepancy or damaged
- To ensure stock sold by first in first out basic
Staff Training
- To co-ordinate sales Training
- To conduct On-job-training (OJT), upon new hired on board with in accordance to the 5 days training checklist
Teamwork
- To demonstrate positive manner to foster good rapport, promote team spirit and ensure effective two ways communication
Reports
- To prepare the weekly action plan
- To assist any report upon required
Others
- Any other duties assigned by the Retail Supervisor, Retail / Store Manager
Job Requirements
- Minimum SPM with 1 – 2 years of retail experience will be an added advantage
- Positive and with passion in retail industry
- Like interacting with customers and have an eye for details
- Articulate and outgoing
- Result oriented and good team player
- Only Malaysians need apply
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.