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Senior Retail Assistant (Setia City Mall)

Muji Malaysia Sdn Bhd

Selangor

On-site

MYR 100,000 - 150,000

Full time

Yesterday

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Job summary

A reputable retail company in Selangor is seeking to hire a dedicated individual for retail operations. The candidate will assist in achieving sales targets, manage inventory effectively, and provide excellent customer service to create a pleasant shopping atmosphere. Requirements include a minimum SPM qualification and 1-2 years of retail experience. The ideal candidate should be positive, detail-oriented, and a team player. This position is open only to Malaysian applicants.

Qualifications

Minimum SPM with 1-2 years of retail experience will be an added advantage.
Positive and with passion in retail industry.
Like interacting with customers and have an eye for details.

Responsibilities

Assist in achieving sales targets through effective planning.
Conduct daily briefings and ensure proper pricing displays.
Monitor and report on stock levels and discrepancies.
Provide sales training and conduct on-job-training for new hires.

Skills

Customer interaction

Attention to detail

Teamwork

Cash handling

Education

SPM

Job Responsibilities

Planning

To assist effectively and efficiently by achieving the sales target set
To ensure action taken in all promotional plans
To provide constructive idea for increasing revenue
To make recommendations for slow moving merchandises
To assist in scheduling the Junior staff duties

Routine / Daily on Sales Floor

To assist in conducting daily briefing on sales achievement / budget, product launch and promotions, etc.
To ensure all POP signage are requested with correct information and stock are being displayed well with the correct price

To Guide And Ensure The Team Member As Follow

Daily Routine
Daily / weekly housekeeping
Personal grooming staff
To check and follow up action of GOODS with expiry date (Health & Beauty / Food)
To ensure valued merchandise are secured with senor tag, especially Garment department
To ensure and maintain the visualize merchandise standard as accordance in MujiGram
To ensure the instruction being carried out according to the Weekly action plan
To ensure work area are adhere to the safety standards as required
To guide and ensure staff abiding to the store rules and regulation

Cashier Handling

Effective and efficient cashiering handling procedure
To check and ensure the accuracy of the daily cash float
Deposit reconciliation and delivery of deposits to bank through Cisco’s

Customer Service

To handle customer queries, feedback and complaints
To create pleasant shopping atmosphere for customer
To actively motivate the Junior staff to take initiative in greeting the customer

Received/Delivery Inventory Control Ordering

To report faulty or broken merchandise
To ensure daily replenishment being carried out
To provide each individual department in charge with stock listing report so as to ensure all available stock are being displayed
To monitor stock level and check that all transfer are done correctly
To ensure stock are properly displayed and kept in good condition
To monitor on fast and slow moving stock
To check and ensure that stock receive in correct quantities and promptly reported on any discrepancy or damaged
To ensure stock sold by first in first out basic

Staff Training