Workshop Admin & Customer Service Specialist

CCW INFINITE SDN BHD; Puchong; On-site; MYR 28,000 - 42,000; Full time

Job summary

CCW INFINITE SDN BHD is seeking an Administrative & Finance Support, Customer Service, and Workshop & Operations Support assistant for Tyreplus- Nova Autocare PPS (Puchong). You will prepare daily sales and collection reports, issue invoices, welcome customers at front counter, and coordinate workflow between workshop and front counter.

The role requires at least 1 year in Administration or Customer Service; proficiency in Microsoft Office; good English and Bahasa Malaysia; and strong

Qualifications

• At least 1 year of experience in Administration, Customer Service, Retail, or Automotive industry preferred.
• Computer literate in Microsoft Office (Excel, Word) and data entry.
• Experience using POS or workshop management systems is an advantage.

Responsibilities

• Prepare daily sales and collection reports
• Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system
• Ensure all customer invoices and payment documents are accurately prepared
• Key in supplier purchase invoices and update system records promptly
• Update product costing and maintain accurate administrative records
• Prepare customer monthly statements and follow up on outstanding payments
• Welcome customers and provide professional front counter service
• Answer incoming phone calls and respond to customer enquiries
• Process customer payments and complete vehicle handover
• Coordinate daily workflow between the workshop and front counter

Skills

Microsoft Office

Data entry

Customer service

Communication

Tools

POS system

Workshop management system

Job description

CCW INFINITE SDN BHD is seeking an Administrative & Finance Support, Customer Service, and Workshop & Operations Support assistant for Tyreplus- Nova Autocare PPS (Puchong). You will prepare daily sales and collection reports, issue invoices, welcome customers at front counter, and coordinate workflow between workshop and front counter.

The role requires at least 1 year in Administration or Customer Service; proficiency in Microsoft Office; good English and Bahasa Malaysia; and strong