Outlet Admin

CCW INFINITE SDN BHD; Kepong; On-site; MYR 28,000 - 39,000; Full time

Job summary

CCW Infinite Sdn Bhd, located at Tyreplus Nova Autocare, Bandar Manjalara, seeks an administrative and customer service professional to support daily operations in an automotive service outlet. You will handle front counter duties, prepare reports, process invoices, and assist workshop coordination while maintaining accurate records.

The role requires at least 1 year in Admin/CS or retail, proficiency with Microsoft Office, and good English and Bahasa Malaysia communication.

Qualifications

• 1+ year of experience in Administration, Customer Service, Retail, or Automotive industry preferred.
• Proficient with Microsoft Office (Excel, Word) and data entry.
• Experience using POS or workshop management systems is an advantage.
• Good communication skills in English and Bahasa Malaysia.

Responsibilities

• Prepare daily sales and collection reports.
• Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.
• Ensure all customer invoices and payment documents are accurately prepared.
• Key in supplier purchase invoices and update system records promptly.
• Update product costing and maintain accurate administrative records.
• Prepare customer monthly statements and follow up on outstanding payments.
• Welcome customers and provide professional front counter service.
• Answer incoming phone calls and respond to customer enquiries.
• Process customer payments and complete vehicle handover.
• Coordinate daily workflow between the workshop and front counter.

Skills

Administration

Customer Service

Microsoft Office

Data Entry

English

Bahasa Malaysia

Attention to detail

Independent work

Tools

EMAX system

POS system

Workshop management system

Job description

About the role

Located at Tyreplus- Nova Autocare (Bandar Manjalara)

This is an administrative and customer service support role in an automotive service outlet. You will manage daily administrative and finance tasks, provide front counter customer service, coordinate workshop operations, and support HR and compliance functions.

Key responsibilities

• Prepare daily sales and collection reports
• Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system
• Ensure all customer invoices and payment documents are accurately prepared
• Key in supplier purchase invoices and update system records promptly
• Update product costing and maintain accurate administrative records
• Prepare customer monthly statements and follow up on outstanding payments
• Welcome customers and provide professional front counter service
• Answer incoming phone calls and respond to customer enquiries
• Process customer payments and complete vehicle handover
• Coordinate daily workflow between the workshop and front counter

About you

• At least 1 year of experience in Administration, Customer Service, Retail, or the Automotive industry is preferred
• Computer literate in Microsoft Office (Excel, Word) and data entry
• Experience using POS or workshop management systems is an advantage
• Good communication skills in English and Bahasa Malaysia.
• Strong organisational, multitasking, and problem-solving skills
• Responsible, detail-oriented, and able to work independently
• Able to work in a fast-paced environment

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have in an Administration Role?
• How would you rate your Bahasa Malaysia language skills?