Workshop Admin & Customer Service Coordinator

SULAIMAN JAMELLAH & CLEMENT; Puchong; On-site; MYR 33,000 - 58,000; Full time

Job summary

SULAIMAN JAMELLAH & CLEMENT is seeking a responsible Admin to join our motor workshop team in Malaysia. You will handle daily office tasks, manage customer and vehicle records, and support the workshop with smooth administrative workflows.

The role requires clear communication, accuracy in data entry, and a proactive approach to following up on repairs and vehicle status while coordinating with staff and customers.

Qualifications

• Handle daily administrative and office tasks.
• Answer phone calls and WhatsApp enquiries.
• Attend to customers and assist with basic enquiries.
• Update and maintain customer and vehicle records.

Responsibilities

• Coordinate with workshop staff and customers.
• Assist with insurance/claim-related paperwork when required.
• Perform other general administrative duties as assigned.

Skills

Office administration

Customer service

Data entry

Record keeping

Tools

MS Office

CRM software

Job description

SULAIMAN JAMELLAH & CLEMENT is seeking a responsible Admin to join our motor workshop team in Malaysia. You will handle daily office tasks, manage customer and vehicle records, and support the workshop with smooth administrative workflows.

The role requires clear communication, accuracy in data entry, and a proactive approach to following up on repairs and vehicle status while coordinating with staff and customers.