Car Workshop Admin & Customer Service Coordinator

TRIDENT GROUP PLT; Iskandar Puteri; On-site; MYR 28,000 - 39,000; Full time

Job summary

TRIDENT GROUP PLT in Malaysia is seeking an organized administrative assistant to handle day-to-day office operations and maintain accurate records for customers and vehicles.

The role involves responding to inquiries via phone, WhatsApp, and walk-ins, scheduling service appointments, processing invoices, and coordinating with technicians and the sales team to track service progress. Training is provided at Aloha Tower for one week.

Qualifications

• 1 year of work experience in an administrative position is preferable
• Basic knowledge of admin or accounting tasks is an advantage
• Will be trained at Aloha Tower ( 1 week)

Responsibilities

• Handle daily administrative tasks and ensure smooth office operations
• Attend to customer enquiries via phone, WhatsApp, and walk-ins
• Schedule service appointments and maintain customer records
• Prepare and process invoices, receipts, and related documents
• Maintain proper filing system for customer and vehicle records
• Perform basic data entry and assist in simple accounting tasks
• Coordinate with technicians and sales team on service progress
• Follow up with customers on service status and payments
• Assist management with ad hoc administrative duties

Job description

TRIDENT GROUP PLT in Malaysia is seeking an organized administrative assistant to handle day-to-day office operations and maintain accurate records for customers and vehicles.

The role involves responding to inquiries via phone, WhatsApp, and walk-ins, scheduling service appointments, processing invoices, and coordinating with technicians and the sales team to track service progress. Training is provided at Aloha Tower for one week.