Auto Workshop Front Desk & Admin – Customer-Focused

POSH MOMENTS SDN BHD; Subang Jaya; On-site; MYR 22,000 - 39,000; Full time

Benefits offered by this job

Training provided

Friendly team environment

EPF, SOCSO & EIS

Job summary

POSH MOMENTS SDN BHD in Subang Jaya is seeking an Automotive Counter Clerk / Admin to be the frontline contact at the workshop counter. You will handle customer inquiries, prepare quotations, invoices and coordinate service and repairs with mechanics.

Ideal candidates have admin or customer service experience, basic computer skills and can communicate in English and Bahasa Malaysia. Salary RM 2,000–3,500 per month, with training and a friendly team environment.

Qualifications

• Administrative or customer service experience is preferred.
• Basic computer skills and ability to multitask.

Responsibilities

• Attend to customers at the workshop counter and provide friendly, professional service.
• Handle customer inquiries through walk-ins, phone calls and WhatsApp.
• Prepare quotations, purchase orders, invoices, receipts and payment records.
• Create and update customer and vehicle records.
• Prepare job orders and coordinate with supervisor & mechanics on vehicle service and repairs.
• Coordinate with suppliers and assist with parts ordering when required.
• Follow up with customers regarding quotations, repair approvals and vehicle collection.
• Handle customer payments accurately.
• Assist with basic marketing promotional activities.
• Monitor parts, consumables and basic inventory records.
• Perform general administrative and data-entry duties.

Skills

Customer service

Communication

Teamwork

Multitasking

Administrative tasks

Basic IT skills

English

Bahasa Malaysia

Attention to detail

Organizational skills

Job description

POSH MOMENTS SDN BHD in Subang Jaya is seeking an Automotive Counter Clerk / Admin to be the frontline contact at the workshop counter. You will handle customer inquiries, prepare quotations, invoices and coordinate service and repairs with mechanics.

Ideal candidates have admin or customer service experience, basic computer skills and can communicate in English and Bahasa Malaysia. Salary RM 2,000–3,500 per month, with training and a friendly team environment.