Automotive Admin & Front Desk Specialist

CCW INFINITE SDN BHD

Kepong

On-site

MYR 28,000 - 39,000

Full time

5 days ago

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Job summary

CCW Infinite Sdn Bhd, located at Tyreplus Nova Autocare, Bandar Manjalara, seeks an administrative and customer service professional to support daily operations in an automotive service outlet. You will handle front counter duties, prepare reports, process invoices, and assist workshop coordination while maintaining accurate records.

The role requires at least 1 year in Admin/CS or retail, proficiency with Microsoft Office, and good English and Bahasa Malaysia communication.

Qualifications

1+ year of experience in Administration, Customer Service, Retail, or Automotive industry preferred.
Proficient with Microsoft Office (Excel, Word) and data entry.
Experience using POS or workshop management systems is an advantage.
Good communication skills in English and Bahasa Malaysia.

Responsibilities

Prepare daily sales and collection reports.
Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.
Ensure all customer invoices and payment documents are accurately prepared.
Key in supplier purchase invoices and update system records promptly.
Update product costing and maintain accurate administrative records.
Prepare customer monthly statements and follow up on outstanding payments.
Welcome customers and provide professional front counter service.
Answer incoming phone calls and respond to customer enquiries.
Process customer payments and complete vehicle handover.
Coordinate daily workflow between the workshop and front counter.