Wellness Center Front Desk & Reservations Specialist

Qian Zu Reflexology; Subang Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

Qian Zu Reflexology in Subang Jaya, Malaysia, is seeking a friendly front desk associate to welcome clients, coordinate with therapists and manage reservations to ensure a smooth service flow. You will handle cash transactions and basic bookkeeping, maintaining accurate records and schedules.

Fluency in Mandarin, English, and BM is required, along with a neat, professional appearance and strong communication skills to liaise with a diverse clientele.

Qualifications

• Minimum SPM/O-Level/High school graduation or equivalent.
• Fluency in Mandarin, English, and BM is required.
• Maintain a neat and professional appearance.

Responsibilities

• Greet and welcome customers upon arrival, ensuring a friendly and professional first impression.
• Assign treatment rooms and coordinate with therapists to ensure smooth service flow.
• Manage phone reservations efficiently and respond to wellness-related inquiries.
• Schedule and confirm customer appointments accurately.
• Operate cash registers and handle cash transactions seamlessly.
• Perform basic administrative tasks and light bookkeeping as required.

Skills

Customer service

Communication

Multilingual

Education

SPM/O-Level/Higher Secondary

Tools

Point-of-Sale system

Job description

Qian Zu Reflexology in Subang Jaya, Malaysia, is seeking a friendly front desk associate to welcome clients, coordinate with therapists and manage reservations to ensure a smooth service flow. You will handle cash transactions and basic bookkeeping, maintaining accurate records and schedules.

Fluency in Mandarin, English, and BM is required, along with a neat, professional appearance and strong communication skills to liaise with a diverse clientele.