Warehouse Supervisor, Scommerce (Terengganu)

Shopee; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

A leading e-commerce company is seeking a Logistics Manager in Kuala Lumpur to manage receiving and dispatching processes, ensuring inventory accuracy and operational efficiency. The ideal candidate should have a diploma in Supply Chain Management or a related field, strong leadership skills, and experience in logistics operations. Proficiency in Bahasa Malaysia and English along with intermediate computer skills, including Excel, is essential. This role operates on a rotational shift schedule and may require overtime.

Qualifications

• Diploma in relevant fields is preferred.
• Experienced in logistics operations.
• Good communication skills in Bahasa Malaysia and English.
• Strong leadership promoting collaboration.
• Intermediate computer skills such as Excel/GSheet.

Responsibilities

• Manage receiving process ensuring timely acceptance of shipments.
• Verify product quantities and documentation.
• Oversee inventory put-away and manage dock scheduling.
• Resolve receiving discrepancies efficiently.
• Lead cycle count activities and inventory audits.

Skills

Logistics operations

Communication in Bahasa Malaysia

Leadership

Computer skills

Education

Diploma in Business, Supply Chain Management, Engineering

Tools

WMS/ERP systems

Excel

GSheet

Job description

Job Description

• Manage the efficient and accurate receiving process, ensuring timely acceptance of all incoming shipments (e.g., raw materials, finished goods, packaging).
• Verify product quantities, condition, and documentation against purchase orders/shipping documents.
• Oversee efficient and safe put‑away of received inventory into designated storage locations.
• Manage dock scheduling and coordinate with carriers for efficient unloading and turnaround.
• Identify and resolve receiving discrepancies (e.g., damaged goods, missing items, incorrect shipments).
• Maintain a clean and organized receiving area.
• Oversee the accurate and efficient picking and packing of customer orders.
• Ensure order accuracy and quality packaging to meet delivery standards.
• Coordinate with shipping carriers for timely dispatch and manage shipping documentation.
• Monitor outbound shipments for on‑time delivery and address any delivery exceptions.
• Manage return processing and re‑stocking of returned items.
• Maintain a clean and organized outbound processing area.
• Lead cycle count activities and continuous inventory audits to ensure inventory accuracy (target 98%+).
• Investigate and resolve inventory variances, identifying root causes and implementing corrective actions.
• Implement and enforce inventory control processes (e.g., FIFO, FEFO) to minimize shrinkage and obsolescence.
• Manage stock locations, re‑slotting, and space optimization.
• Utilize WMS/ERP systems for real‑time inventory tracking and reporting.
• Collaborate with planning teams on inventory forecasting and demand planning as needed.

Requirements

• Diploma in Business, Supply Chain Management, Engineering or relevant disciplines is preferred. Others with transferable skill sets are welcomed to apply.
• Experienced in logistics operations would be preferred.
• Good communication skills in Bahasa Malaysia and English will be added as an advantage.
• Strong leadership skills, promoting collaboration and teamwork across different departments/stakeholders.
• Intermediate computer skills such as Excel/GSheet.
• Plan for manpower hiring during campaign days.
• Working hours pattern: 45 working hours weekly, rotational shift schedule, overtime if required.
• Working location: Kuala Terengganu, Terengganu.