Warehouse Manager, Scommerce (Bukit Raja, Klang)

Shopee; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

Shopee is seeking an experienced warehouse operations manager for their Kuala Lumpur location. The role involves overseeing all warehouse activities, ensuring compliance with company policies while optimizing operations and managing inventory.

Candidates must have over 10 years of relevant experience, proven leadership skills, and strong analytical capabilities. Fluent English and local language skills are required for effective communication and team leadership.

Qualifications

• More than 10 years of experience in management consulting or warehouse operations.
• Experience in leading a team in an operational environment.
• Proven analytical and management skills.

Responsibilities

• Oversee and manage warehouse operations aligning with company policies.
• Ensure SLAs are met for all warehouse activities.
• Conduct analyses for cost optimization and team performance.

Skills

People management

Analytical skills

Problem solving

Presentation skills

Communication skills

Job description

Responsibilities

• Oversee and strategically manage the warehouse, ensuring alignment with company policies and vision.
• Oversee the inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound operations, and maintenance operations.
• Ensure that service level agreements (SLAs) are met for all warehouse operations.
• Manage various analyses, including cost/benefit, cost optimization, delivery/returns performance, forecasts, and solution feasibility.
• Lead team briefings, conduct weekly meetings with staff, and hold regular meetings to evaluate team performance.
• Conduct studies and provide recommendations to management for strategic initiatives, utilizing analytics and a strong understanding of the local market.
• Produce regular reports and statistics, including warehouse key metrics, shrinkage reports, stock movement reports, and cost reports.

Requirements

• More than 10 years of total work experience focusing on management consulting, warehouse operations, or related field
• Demonstrated people management experience in an operational environment with your team responsibility.
• Proven analytical skills and operational management skills.
• Strong problem solving, presentation, communication, and interpersonal skills
• Good Verbal and Written communication skills in Local Language and English.
• Proven ability in leading a team in a result-oriented environment.
• Working location: Bukit Raja, Klang.