Warehouse Supervisor (Georgetown, Penang)

Shopee; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

Shopee Malaysia is seeking a warehouse operations professional in Kuala Lumpur to oversee inbound, inventory, and outbound processes, while driving process improvements and reporting. The role also leads a team to ensure safety and efficiency in daily warehouse activities.

Applicants should have at least a Diploma or higher, 2+ years in ground ops warehousing, strong analytics, and bilingual communication in Bahasa Malaysia and English, with shift flexibility.

Qualifications

• Diploma or higher degree in any field.
• At least 2 years of warehousing operations experience.
• Strong analytics and logical thinking to navigate WMS, Excel and PowerPoint.
• Good team player and able to lead a team independently.
• Good communication skills in Bahasa Malaysia and English.
• Good coordination and organizational skill.
• Excellent skills in Microsoft Excel and Email.
• Able to work on shift hours.

Responsibilities

• Inbound: Receive, inspect, and verify incoming goods against move transfer orders.
• Inventory: Monitor stock levels and maintain high accuracy across all SKUs.
• Outbound: Oversee order picking, packing, and dispatch.
• Process Optimization & Reporting: Generate operational reports and identify bottlenecks.
• Team Coordination & Leadership: Supervise and train warehouse staff.

Skills

Analytics

Logical thinking

WMS

Microsoft Excel

PowerPoint

Communication

Leadership

Teamwork

Shift work

Education

Diploma or higher degree

Tools

WMS

Microsoft Excel

PowerPoint

Job description

• Receive, inspect, and verify incoming goods against move transfer orders initiated from main warehouse.
• Ensure accurate and timely recording of stock into the inventory system.
• Coordinate with counterparts in main warehouse and logistics partners to resolve discrepancies or damages.

About The Team

Job Description:

Inbound Operations

• Receive, inspect, and verify incoming goods against move transfer orders initiated from main warehouse.
• Ensure accurate and timely recording of stock into the inventory system.
• Coordinate with counterparts in main warehouse and logistics partners to resolve discrepancies or damages.

Inventory Management

• Monitor inventory levels and maintain high accuracy across all SKUs.
• Conduct regular cycle counts and reconciliation.
• Implement and maintain proper storage, labeling, and FIFO/FEFO practices.
• Identify slow-moving, damaged, or expired stock and take corrective actions.

Outbound Operations

• Oversee order picking, packing, and dispatch to ensure timely delivery.
• Maintain quality control standards to minimize errors and returns.

Process Optimization & Reporting

• Identify operational bottlenecks and suggest process improvements.
• Generate regular operational reports including stock levels, fulfillment rates, and discrepancies.
• Ensure compliance with company SOPs, safety protocols, and regulatory requirements.

Team Coordination & Leadership

• Supervise and train warehouse staff in best practices and operational standards.
• Foster a culture of accountability, efficiency, and safety.

Requirements

• Candidates must possess at least Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree in any field
• At least 2 years of working experience in specialized ground ops warehousing background.
• Strong in analytics and logical thinking to navigate warehouse management systems (WMS) excel and powerpoint presentations.
• A good team player and able to lead a team independently.
• Good communication skills in Bahasa Malaysia and English
• Good coordination and organizational skill.
• Excellent computer skills such as Microsoft Excel and Email
• Able to work on shift hours