WAREHOUSE MANAGER

H.S.S. CONFECTIONERY FOODSTUFF SDN. BHD.; Muar; On-site; MYR 60,000 - 90,000; Full time

Job summary

H.S.S. CONFECTIONERY FOODSTUFF SDN. BHD. is seeking a Warehouse Manager to oversee end-to-end warehouse operations in a fast-moving FMCG environment. You will lead a team, ensure strict SOP compliance, and drive accuracy in inventory and order fulfillment.

The role requires hands-on management, strong communication, and the ability to optimize space, safety, and productivity while coordinating with procurement, sales, and logistics teams.

Qualifications

• Experience in inventory control and warehouse management within FMCG environments.
• Proven leadership and ability to manage teams and daily operations.
• Strong understanding of SOP enforcement and safety compliance.

Responsibilities

• Oversee receiving, storage, picking, packing and dispatch.
• Maintain stock accuracy through cycle counts and periodic audits.
• Ensure ERP/WMS system updates and data integrity.

Skills

Inventory control

Warehouse management

Leadership

SOP compliance

ERP / WMS

FMCG experience

Problem solving

Communication

Safety compliance

Job description

The Warehouse Manager is responsible for the overall management of warehouse operations, including inventory control, stock accuracy, inbound and outbound processes, and ensuring full compliance with company SOPs and operational standards. This role plays a critical part in supporting efficient supply chain operations, particularly in a fast-moving consumer goods (FMCG) environment.

Oversee all daily warehouse activities including receiving, storage, picking, packing, and dispatch

Ensure all warehouse processes are executed in accordance with company SOP and operational standards

Optimize warehouse layout and space utilization to improve efficiency

Maintain proper housekeeping and organization within the warehouse

Ensure high level of stock accuracy through cycle counts and periodic stock audits

Monitor and control stock movement, ensuring compliance with FIFO / FEFO principles

Investigate stock discrepancies and implement corrective and preventive actions

Ensure timely and accurate system updates (ERP/WMS)

Coordinate with suppliers and procurement team for incoming goods

Ensure accurate and timely picking, packing, and delivery of orders

Work closely with Sales and Logistics teams to meet delivery schedules

Monitor loading and unloading processes to minimize errors and damages

Lead, supervise, and manage warehouse staff (storekeepers, pickers, drivers)

Plan manpower allocation, duty roster, and workload distribution

Provide training on SOP, safety, and operational procedures

Enforce discipline and performance standards within the team

Ensure full compliance with company SOP, safety policies, and regulatory requirements

Implement proper storage and handling procedures, especially for food products

Conduct regular warehouse inspections and risk assessments

Ensure compliance with hygiene and quality standards (if applicable: HACCP / GMP)

Prepare regular reports on inventory, operations, and warehouse performance

Monitor and manage key KPIs such as:

Inventory Accuracy

Operational Efficiency

Identify areas for improvement and implement process enhancements

Monitor warehouse operational costs and improve productivity

Reduce wastage, damages, and inefficiencies

Improve workflow and turnaround time

Minimum 5 years of experience in warehouse operations, with at least 2 years in a managerial or supervisory role

Mandatory experience in FMCG industry, preferably in food manufacturing or distribution

Strong hands-on experience in inventory control and warehouse management

Proven ability to handle high-volume and fast-paced operations

Familiar with FIFO / FEFO practices

Experience in ERP / Warehouse Management Systems (WMS)

Strong leadership, communication, and problem-solving skills

Ability to enforce SOP, discipline, and operational control

Stock Loss / Shrinkage ≤ Target Threshold

SOP Compliance Rate

Warehouse Productivity

Reports to: Operations Manager / Head of Operations

Supervises: Warehouse Executives, Storekeepers, Pickers, Warehouse Operator

Based in warehouse / factory environment

May require extended working hours during peak periods

Physically demanding environment

Candidate must be hands-on and operationally strong

Experience in managing discipline, SOP enforcement, and team performance is essential

Preferably familiar with food safety and compliance standards