Warehouse/Logistic Supervisor

NAI COMMUNICATION TECHNOLOGY (MALAYSIA) SDN. BHD.; Bayan Lepas; On-site; MYR 67,000 - 100,000; Full time

Job summary

NAI COMMUNICATION TECHNOLOGY (MALAYSIA) SDN. BHD. is seeking a Warehouse Lead to supervise daily operations in Bayan Lepas, Penang. You will oversee receiving, storage, inventory control, picking, packing, shipping, and dispatch activities to ensure accuracy and efficiency.

You will plan manpower, monitor performance, enforce SOPs, and drive improvements while maintaining compliance with safety, quality, and regulatory standards. Strong leadership and ERP/WMS experience are essential.

Qualifications

• Diploma or degree in Logistics, Supply Chain, or related field.
• 5+ years in warehouse operations, with 2+ in leadership.
• Strong knowledge of warehouse management, inventory control, and logistics.
• Proficient with ERP and WMS; Excel skills essential.
• Fluent in English; able to lead and coach teams.

Responsibilities

• Lead, supervise, and manage daily warehouse operations, including receiving, storage, inventory control, picking, packing, shipping, and dispatch activities.
• Ensure inventory accuracy through effective stock control, cycle counts, inventory reconciliation, and proper storage practices.
• Plan, allocate, and optimize manpower resources to meet operational requirements and productivity targets.
• Monitor warehouse performance, identify improvement opportunities, and implement corrective and preventive actions to enhance efficiency and space utilization.
• Establish, implement, and enforce warehouse SOPs and best practices.
• Ensure compliance with warehouse safety requirements, company policies, quality management systems, and regulatory standards.
• Lead warehouse safety initiatives and maintain a safe working environment for all employees.
• Conduct regular team briefings, coaching, training, and performance management to develop team capabilities and promote teamwork.
• Coordinate domestic and international shipments, including transportation arrangements, freight forwarding activities, and shipment tracking.
• Manage import and export processes, customs clearance documentation, commercial invoices, and compliance with applicable customs regulations and customer requirements.

Skills

Warehouse management

Inventory control

ERP/WMS

Excel

Leadership

Planning & organizing

Communication

Education

Diploma/degree in Logistics or related field

Tools

ERP systems

WMS

Job description

Lead, supervise, and manage daily warehouse operations, including receiving, storage, inventory control, picking, packing, shipping, and dispatch activities. Ensure inventory accuracy through effective stock control, cycle counts, inventory reconciliation, and proper storage practices. Monitor warehouse performance, identify improvement opportunities, and implement corrective and preventive actions to enhance efficiency and space utilization.

Key responsibilities

Lead, supervise, and manage daily warehouse operations, including receiving, storage, inventory control, picking, packing, shipping, and dispatch activities

Ensure inventory accuracy through effective stock control, cycle counts, inventory reconciliation, and proper storage practices

Plan, allocate, and optimize manpower resources to meet operational requirements and productivity targets

Monitor warehouse performance, identify improvement opportunities, and implement corrective and preventive actions to enhance efficiency and space utilization

Establish, implement, and enforce warehouse Standard Operating Procedures (SOPs) and best practices

Ensure compliance with warehouse safety requirements, company policies, quality management systems, and regulatory standards

Lead warehouse safety initiatives and maintain a safe working environment for all employees

Conduct regular team briefings, coaching, training, and performance management to develop team capabilities and promote teamwork

Coordinate domestic and international shipments, including transportation arrangements, freight forwarding activities, and shipment tracking

Manage import and export processes, customs clearance documentation, commercial invoices, and compliance with applicable customs regulations and customer requirements

About you

Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field

Minimum 5 years of experience in warehouse operations, with at least 2 years in a supervisory or leadership role

Strong knowledge of warehouse management, inventory control, material handling, and logistics operations

Hands-on experience with ERP systems and warehouse management systems (WMS)

Good proficiency in Microsoft Office applications, especially Excel

Good command of English, both written and spoken

Strong leadership, communication, problem-solving, planning, and organizational skills

Self-motivated, results-oriented, and able to work independently in a fast-paced environment

Ability to work under pressure and manage multiple priorities effectively