Warehouse Executive

iCrest Sdn Bhd; Klang City, Port Klang; On-site; MYR 42,000 - 66,000; Full time

Job summary

iCrest Sdn Bhd is seeking a Warehouse Executive to lead and optimize warehouse operations in Klang. You will supervise multiple warehouse teams, drive efficiency, and ensure inventory accuracy and timely deliveries.

The role requires strong knowledge of WMS, Excel, and logistics processes, with a track record of improving performance and mentoring staff. This position is based on-site in Klang, Malaysia.

Qualifications

• Minimum 5 years in warehouse operations, logistics, or supply chain management.
• At least 2 years in a supervisory or executive leadership role.
• Diploma or Bachelor’s in Logistics, Supply Chain, Business Admin or related field preferred.

Responsibilities

• Review and improve warehouse process flows to boost productivity, accuracy, space utilization, and overall efficiency.
• Analyze KPIs and implement corrective actions to improve performance.
• Ensure inventory accuracy via inbound/outbound monitoring, stock movement, cycle counts, and audits.
• Review customer complaints and service issues with root-cause analysis and preventive actions.
• Monitor warehouse equipment and facilities for preventive maintenance and repairs.
• Train and mentor Warehouse Supervisors and staff to strengthen leadership and productivity.
• Oversee daily operations to achieve targets through Supervisors.
• Coach Supervisors and ensure compliance with SOPs and safety regulations.
• Plan manpower allocation across receiving, put-away, picking, packing, replenishment and dispatch with Supervisors.
• Conduct regular operational audits and warehouse inspections to ensure quality and excellence.
• Collaborate with Transport, Customer Service, Administration and others to ensure timely order fulfillment.

Skills

Warehouse operations

Team leadership

Excel

WMS

Operational reporting

Inventory management

Logistics processes

Education

Diploma or Bachelor's Degree in Logistics / Supply Chain / Business Admin

Tools

WMS

Job description

• Review and improve warehouse process flows, identifying opportunities to enhance productivity, accuracy, space utilization, and overall operational efficiency.
• Analyze warehouse KPIs, operational reports, and productivity data, and implement corrective and preventive actions to improve performance.
• Ensure inventory accuracy by monitoring inbound, outbound, stock movement, cycle counts, and inventory audits, while investigating and resolving discrepancies.
• Review customer complaints, operational issues, and service failures, ensuring root cause analysis and corrective actions are implemented promptly.
• Monitor warehouse equipment, storage systems, and facility conditions, ensuring preventive maintenance and repairs are carried out as scheduled.
• Train, develop, and mentor Warehouse Supervisors and operational staff to strengthen leadership capability, improve productivity, and build a high-performing warehouse team.
• Oversee and coordinate daily warehouse operations by ensuring all Warehouse Supervisors execute their responsibilities effectively and achieve operational targets.
• Monitor the performance of Warehouse Supervisors, provide coaching and guidance, and ensure compliance with company policies, SOPs, and safety regulations.
• Plan and optimize manpower allocation across receiving, put-away, picking, packing, replenishment, and dispatch operations through effective coordination with Warehouse Supervisors.
• Conduct regular operational audits and warehouse inspections to ensure quality standards, customer requirements, and operational excellence are consistently achieved.
• Collaborate with the Transport, Customer Service, Administration, and other internal departments to ensure smooth order fulfillment and timely deliveries.

Requirements

• Strong knowledge of warehouse operations, inventory management, WMS, and logistics processes.
• Proven experience in leading multiple warehouse teams or supervisors and managing warehouse performance.
• Proficient in Microsoft Excel, warehouse management systems (WMS), and operational reporting.
• Minimum 5 years of experience in warehouse operations, logistics, or supply chain management, with at least 2 years in a supervisory or executive leadership role.
• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.

What can I earn as a Warehouse Executive