Unit Trust IT Specialist – 24x7 Production Support (Java/Oracle)

Lavu Tech Solutions Sdn Bhd

Kuala Lumpur

On-site

MYR 42,000 - 66,000

Full time

2 days ago

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Job summary

Lavu Tech Solutions Sdn Bhd in Malaysia is seeking an Application Technical Support specialist with hands-on Java and Oracle Database experience to ensure smooth operations of Unit Trust applications.

The role covers Windows and UNIX/Linux platforms, WebSphere deployments, on-call support, and close collaboration with cross-border teams. You will work on production issues, perform root-cause analyses, and contribute to service improvements.

Qualifications

Minimum 3 years of working experience in the same capacity.
Strong communication and interpersonal skills.
Willing to work at Cyberjaya/ KL.
Familiar with Jira, Confluence, and Agile/Scrum Methodology.

Responsibilities

To provide system support and manage enhancement for Unit Trust application.
Systems specializing in the Unit Trust Domain.
Perform Level 2 and 3 of production support.
To perform problem investigation – problem identification, root cause analysis, solution definition and implementation.
To work closely with users to understand their needs & issues.
To manage system risks and conjure improvements to mitigate and manage risks
Liaise with vendor on the Scope of Work, enhancements progress and fix implementations.