Application Support Specialist (Unit Trust Applications)

NTT DATA, Inc.; Kuala Lumpur; On-site; MYR 61,000 - 100,000; Full time

Job summary

NTT DATA seeks an Application Support Specialist for Unit Trust Applications in Kuala Lumpur, Malaysia. The role focuses on providing system support, production incident handling, and collaboration with users and cross-border teams.

Requirements include Java and Oracle expertise, Windows/Unix/WebSphere deployment knowledge, and 24x7 on-call support readiness. Based in Kuala Lumpur/Cyberjaya with onsite work expectations.

Qualifications

• Unit Trust domain systems experience is required.
• Strong knowledge of Windows/Unix, Oracle, and WebSphere deployments.
• Hands-on scripting and cross-border collaboration experience.

Responsibilities

• Provide system support and enhancements for Unit Trust applications.
• Perform Level 2 and 3 production support.
• Investigate problems: root cause analysis and fixes.
• Collaborate with users and vendor on requirements and updates.

Skills

Windows

Unix

Oracle

WebSphere

Java

Tools

Jira

Confluence

Agile/Scrum

Job description

Application Support Specialist (Unit Trust Applications)

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Application Support Specialist (Unit Trust Applications) to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Requirements

• Application Technical Support on Java and Oracle Database.
• Platform Knowledge on windows, UNIX/Linux (Solaris) & WebSphere web deployments.
• Strong application knowledge Unit Trust origination and workflow systems.
• Hands-on experience on Windows and Unix scripting, MS-DOS working experience and support.
• Knowledge in Banking IT environment will be a plus.
• 24 x 7 on call support.
• Minimum 3 years of working experience in the same capacity.
• Pleasant personality with good communication and interpersonal skills.
• Proactive and team player.
• Willing to work at Cyberjaya/ KL
• Able to work with cross border colleagues.
• Familiar with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology

Roles/Responsibilities

• To provide system support and manage enhancement for Unit Trust application.
• Systems specializing in the Unit Trust Domain.
• Perform Level 2 and 3 of production support.
• To perform problem investigation – problem identification, root cause analysis, solution definition and implementation.
• To work closely with users to understand their needs & issues.
• To manage system risks and conjure improvements to mitigate and manage risks
• Liaise with vendor on the Scope of Work, enhancements progress and fix implementations.

Core Skillset

Windows, Unix, Oracle, Websphere, Java

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EOO rights under the law, please click here . For Pay Transparency information, please click here .

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Technical Support, Developer, Unix, Database, Java, Technology