IT Specialist

Lavu Tech Solutions Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Lavu Tech Solutions Sdn Bhd in Malaysia is seeking an Application Technical Support specialist with hands-on Java and Oracle Database experience to ensure smooth operations of Unit Trust applications.

The role covers Windows and UNIX/Linux platforms, WebSphere deployments, on-call support, and close collaboration with cross-border teams. You will work on production issues, perform root-cause analyses, and contribute to service improvements.

Qualifications

• Minimum 3 years of working experience in the same capacity.
• Strong communication and interpersonal skills.
• Willing to work at Cyberjaya/ KL.
• Familiar with Jira, Confluence, and Agile/Scrum Methodology.

Responsibilities

• To provide system support and manage enhancement for Unit Trust application.
• Systems specializing in the Unit Trust Domain.
• Perform Level 2 and 3 of production support.
• To perform problem investigation – problem identification, root cause analysis, solution definition and implementation.
• To work closely with users to understand their needs & issues.
• To manage system risks and conjure improvements to mitigate and manage risks
• Liaise with vendor on the Scope of Work, enhancements progress and fix implementations.

Skills

Java

Oracle Database

Windows

UNIX/Linux

WebSphere

Unit Trust

Scripting

Jira

Confluence

Agile/Scrum

Tools

Jira

Confluence

WebSphere

Job description

Application Technical Support on Java and Oracle Database. Platform Knowledge on windows, UNIX/Linux (Solaris) & WebSphere web deployments. Strong application knowledge Unit Trust origination and workflow systems. Hands-on experience on Windows and Unix scripting, MS-DOS working experience and support. Knowledge in Banking IT environment will be a plus. 24 x 7 on call support. Minimum 3 years of working experience in the same capacity. Pleasant personality with good communication and interpersonal skills. Proactive and team player. Willing to work at Cyberjaya/ KL. Able to work with cross border colleagues. Familiar with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology.

Roles/Responsibilities

• To provide system support and manage enhancement for Unit Trust application.
• Systems specializing in the Unit Trust Domain.
• Perform Level 2 and 3 of production support.
• To perform problem investigation – problem identification, root cause analysis, solution definition and implementation.
• To work closely with users to understand their needs & issues.
• To manage system risks and conjure improvements to mitigate and manage risks
• Liaise with vendor on the Scope of Work, enhancements progress and fix implementations.

Core Skillset: Windows, Unix, Oracle, Websphere, Java