Travel & Expense Operations Leader

Omya Group; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Omya Group in Kuala Lumpur is seeking a Purchase‑2‑Pay Operations Specialist focused on Travel & Expense Management. You will coordinate daily activities, monitor SLAs and assist with complex cases to ensure policy compliance and timely closing.

The role involves process improvement, SAP Concur integration, and hands-on leadership of a 4‑person team, with responsibility for training and cross‑functional collaboration across HR, Payroll, Treasury and IT.

Qualifications

• University degree (Bachelor or equivalent) in Accounting, Finance, Business Administration, or related fields
• Relevant vocational education with significant experience may be considered

Responsibilities

• Coordinate daily Travel & Expense Management activities, ensuring accurate and timely execution in line with service levels and financial closing timelines.
• Resolve first-level escalations concerning rejected or incomplete expense reports, policy non-compliance flags, missing receipts or documentation, corporate credit card discrepancies, and employee reimbursement queries.
• Drive standardization and continuous improvement within the Purchase‑2‑Pay operations team; support implementation of new or updated work instructions, tools, and systems.
• Lead and develop the team, monitor workload, support capacity planning, identify skill gaps and training needs, and facilitate onboarding and knowledge transfer.
• Serve as the central business expert for SAP Concur support and implementation; liaise with in-country teams on related queries.

Skills

Attention to detail

Case and ticket management

Education

Bachelor or equivalent in Accounting/Finance/Business Administration

Vocational education with experience considered

Tools

SAP Concur

Job description

Omya Group in Kuala Lumpur is seeking a Purchase‑2‑Pay Operations Specialist focused on Travel & Expense Management. You will coordinate daily activities, monitor SLAs and assist with complex cases to ensure policy compliance and timely closing.

The role involves process improvement, SAP Concur integration, and hands-on leadership of a 4‑person team, with responsibility for training and cross‑functional collaboration across HR, Payroll, Treasury and IT.