Senior Travel & Expense Specialist – Drive Efficient P2P Ops

Omya Group; Kuala Lumpur; On-site; MYR 133,920 - 200,880; Full time

Job summary

Omya is seeking a Senior Specialist for Travel & Expense Management in Kuala Lumpur. You will execute daily T&E activities, monitor KPIs, and resolve complex expense issues in line with policies.

You will support process improvements, ensure data integrity between Concur and ERP systems, and collaborate with cross-functional teams to optimize the P2P process. Preferred candidates have 3-5 years in T&E or P2P, with strong attention to detail and experience in SAP Concur.

Qualifications

• Advanced knowledge of accounting principles as they apply to Travel & Expense postings, employee advance clearing and period-end activities.
• Hands-on experience with SAP Concur for expense report processing, policy compliance monitoring and troubleshooting.
• Case and ticket management for expense report rejections, reimbursement delays, credit card discrepancies and employee queries.

Responsibilities

• Execute daily Travel & Expense Management activities accurately and on time, in line with service levels and financial closing timelines.
• Monitor own performance against KPIs and SLAs, taking corrective actions on assigned tasks when necessary.
• Handle complex cases diligently, ensuring accurate resolutions and compliance with policies.
• Process and resolve complex operational queries concerning rejected or incomplete expense reports, policy non-compliance flags, missing receipts or documentation, corporate credit card discrepancies, and employee reimbursement queries.
• Identify operational issues, resolve them within the scope of the role, and escalate unresolved or structural issues to the Team Lead.
• Contribute to standardization and continuous improvement within the Purchase-2-Pay operations team.

Skills

T&E accounting

SAP Concur

Policy compliance

Data accuracy

Stakeholder management

ERP integration

Education

Bachelor's degree in Business Administration, Finance, Supply Chain, HR, Engineering or related field

Tools

SAP Concur

Job description

Omya is seeking a Senior Specialist for Travel & Expense Management in Kuala Lumpur. You will execute daily T&E activities, monitor KPIs, and resolve complex expense issues in line with policies.

You will support process improvements, ensure data integrity between Concur and ERP systems, and collaborate with cross-functional teams to optimize the P2P process. Preferred candidates have 3-5 years in T&E or P2P, with strong attention to detail and experience in SAP Concur.