Trainer (Johor Bahru)

KK Group; Johor Bahru; On-site; MYR 56,000 - 89,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Job summary

KK Group is seeking a Training Centre professional to design and deliver comprehensive internal training programs for store operations. You will evaluate employee progress, provide feedback, and ensure training outcomes align with business goals.

Role requires 3+ years in retail management or teaching, a Diploma in a related field, and Teaching Skills Certification. A collaborative, detail-oriented trainer with strong communication skills will thrive here.

Qualifications

• Minimum Education: Diploma in a related field.
• Teaching Certification: Teaching Skills Certificate.
• Experience: 3+ years in retail management, teaching, or related field.

Responsibilities

• Design, develop and deliver internal training programs and materials for store operations.
• Assess progress of employees and provide constructive feedback.
• Train, motivate and supervise employees according to policies.
• Maintain training records and prepare reports on training activities and results.
• Collaborate with management to identify training needs and align with business objectives.
• Prepare teaching materials and learning equipment for training periods.
• Coordinate with departments to manage the training center.
• Ensure post-training documents support HRD Corp claims.
• Assist Head of Trainer in managing Training Centre Department.

Skills

Accuracy

Discipline

Motivated

Creative

Teamwork

Communication

Professional Appearance

Coaching and Leadership

Strategic Thinking

Education

Diploma in a related field

Teaching Skills Certificate

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Provide skills training to Outlets, evaluate the performance of outlet employees, obtain feedback from training conducted, update learning, completed documentation and assist in preparing Training Centre reports.

Job Responsibilities: -

1. Responsible for designing, developing and delivering internal training programs and materials for store operations to employees including customer service, sales techniques, product knowledge and operational procedures.

2. Assess the progress of employees and provide constructive feedback on their strengths and areas for improvement.

3. Train, motivate, supervise, communicate and evaluate employees according to operational policies.

4. Maintain training records and prepare reports on training activities and results.

5. Liaising with Management: Collaborate with management of operation and department heads to identify training needs and ensure alignment between training efforts and business objectives.

6. Make preparations in terms of teaching and learning materials and learning equipment needed throughout the training period and improve learning materials from time to time.

7. Collaborate with administration, superiors, trainers and other departments for the management of the training center.

8. Ensure that the post-training documents are completed for making HRD Corp claims.

9. Assist the Head of Trainer in managing the Training Centre Department and other tasks as directed by superiors and management.

Job Requirement: -

• Minimum Education Requirement: Diploma in a related field.
• Work Experience: At least 3 years of experience in retail management, teaching, or related field.
• Teaching Certification: Teaching Skills Certificate to demonstrate the ability to instruct and train individuals or groups.
• Train The Trainer (Minimum Education Requirement: Diploma in a related field.
• Skill Required: Accuracy, Discipline, Motivated, Creative
• Proficient in Microsoft Word, Excel and PowerPoint to prepare training materials, performance reports and presentations.
• Teamwork Skills, Communication Skills, Professional Appearance, Coaching and Leadership Skills, Strategic and Creative Thinking

Job Type: Full-time

• Health insurance
• Maternity leave

Application Question(s):

• What is your expected salary? (min-max)
• What is your current salary/ last drawn salary?
• Do you need to serve notice period? (e.g. 2 months / available immediately)
• Do you have Train The Trainer (TTT) Certification?