Technical Sales & Tender Operations Specialist

DKSH Management Ltd.; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH in Malaysia’s Technology unit seeks an Executive, Technical Service & Sales Administration Support to streamline sales operations and service coordination. You will maintain accurate documentation and support the sales team while building strong customer and vendor relationships.

The role requires a Diploma or Degree in Marketing, Business Administration, or a science-related field, with 3–4 years in sales coordination for scientific equipment. Experience with tender processes is a plus.

Qualifications

• Diploma or degree in marketing, business administration, or a science-related field.
• 3–4 years of experience as a sales coordinator in the scientific equipment industry.
• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects in a fast-paced environment.
• Knowledge of government tender processes and e-Portal systems is an added advantage.

Responsibilities

• Serve as the primary customer contact point and foster relationships with customers and vendors for a consistent experience.
• Support the sales team with lead generation, follow-up, and reporting to maintain pipeline visibility.
• Ensure all sales-related documentation, including contracts and proposals, is accurate and up to date.
• Coordinate service-related contracts, tenders, and documentation for the technical service team, ensuring compliance with processes.
• Manage tender files and the eligible vendor list to support submissions.
• Perform general administrative and coordination tasks as required.

Skills

Cross-functional collaboration

Project management

Customer relationship management

Tender coordination

Education

Diploma or Degree in Marketing, Business Administration or Science-related field

Tools

e-Portal systems

Job description

DKSH in Malaysia’s Technology unit seeks an Executive, Technical Service & Sales Administration Support to streamline sales operations and service coordination. You will maintain accurate documentation and support the sales team while building strong customer and vendor relationships.

The role requires a Diploma or Degree in Marketing, Business Administration, or a science-related field, with 3–4 years in sales coordination for scientific equipment. Experience with tender processes is a plus.