Specialist Technical Sales

DKSH Management Ltd.; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Management Ltd. in Johor Bahru, Malaysia, seeks a Specialist, Technical Sales to grow relationships within the Semiconductor and Electronics business line. You will blend technical knowledge with strategic sales to deliver tailored solutions that meet customer needs.

Responsibilities include identifying customer requirements, presenting technical information, acquiring new accounts, and managing CRM records. A minimum of 2 years in sales with a technical background is required.

Qualifications

• Diploma or Bachelor's Degree in Business Marketing, Electrical and Electronics Engineering, or a related discipline.
• Minimum 2 years of sales experience, preferably in a technical sales environment.
• Strong technical aptitude combined with proven sales capability and ability to translate complex product information into customer value.

Responsibilities

• Identify current and future customer requirements by building strong rapport with customers and stakeholders.
• Provide technical and engineering information on products by responding accurately to questions and requests.
• Establish new accounts and plan an effective sales call schedule for territory coverage.
• Prepare strategic sales plans and demonstrations to gain customer acceptance.
• Follow up on invoices to ensure timely payment and maintain healthy accounts receivable.
• Prepare sales activity reports by collecting and analyzing data for visibility and planning.
• Update all customer information in the CRM system to ensure records are current.
• Contribute to team objectives by delivering results aligned with business priorities.

Skills

Technical sales

Relationship building

Customer questioning

Education

Diploma or Bachelor’s in Business Marketing or Electrical & Electronics Engineering

Job description

Location: Johor Bahru, MY, MY

Global Business Unit: TEC

Job Function: Sales

Requisition Number: 248571

About the Role

The Specialist, Technical Sales identifies and develops customer relationships within the Semiconductor and Electronics business line of DKSH's Technology business unit, covering the Penang, Kedah, and Perlis territories. This role drives business growth by combining technical expertise with strategic sales execution to deliver tailored solutions that meet current and future customer requirements.

What You Will Deliver

• Identify current and future customer requirements by establishing strong personal rapport with potential and existing customers and key stakeholders who influence purchasing decisions
• Provide technical and engineering information on products, services, and equipment by responding professionally and accurately to customer questions and requests
• Establish new accounts by identifying potential customers, and plan and organize an effective sales call schedule to maximize territory coverage and business development opportunities
• Prepare strategic sales plans for assigned territories and gain customer acceptance through professional and technically sound equipment demonstrations and presentations
• Follow up on open-term invoices to ensure timely payment collection and maintain healthy accounts receivable
• Prepare sales activity reports by collecting, analyzing, and summarizing sales information and application trends to support business visibility and planning
• Update all customer information and communication activities in the Customer Relationship Management (CRM) system to ensure accurate and up-to-date records
• Contribute to team objectives by delivering results aligned with business priorities and broader organizational goals

What You Bring

• Diploma or Bachelor's Degree in Business Marketing, Electrical and Electronics Engineering, or a related discipline
• Minimum 2 years of sales experience, preferably in a technical sales environment
• Strong technical aptitude combined with proven sales capability, with the ability to translate complex product and engineering information into clear, compelling customer value propositions

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.

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